Alright, I'll try to be a little more descriptive about the problems I've experienced. My previous description might have been dramatic, but I think it's justified. I wasn't really going to talk about all the problems I've had with the hardware, but maybe it's all really part of the same problem and if someone has an idea as to how to fix that - ? - I'll try anything as a last shot before I throw in the towel. Anyway, I was trying to record with Cool Edit Pro for a while, but couldn't do software monitoring at all for some reason, and when I played back/recorded something, about one out of every four times it would play back or record a horrible distorted version of the audio. I switched the Duo from 44.1 khz to 96, and it didn't distort in this manner, but it won't function in full duplex mode at 96 khz, so this didn't really fix the problem. I was told by tech support that the USB sharing an IRQ with some other devices was what was creating the problem, and you can't change IRQs in Windows XP, so I tried to install Windows ME and then Windows 98 with no luck - both installations froze midway through. My entire hard drive was wiped out because of the failed installations. I then did a clean install of XP and viola, the card worked at last. That is, for about two weeks. I started using Sonar because software monitoring still didn't work under Cool Edit. Then the same old distortion problem started up again inexplicably. (I just realized this a couple days ago.) I *might* be able to live with that if I could get the software monitoring to work properly, but if not this device is just too much of a pain to hold on to. I wasn't intending to ask for help with the Duo here, but hey, if anyone has any ideas...
Thanks for the suggestion, if I had a coffee grinder I'd throw the thing in there.