PMI Audio Service Question

  • Thread starter Thread starter righteousdog
  • Start date Start date
Chess, you should really consider changing your name to Mini Fletcher.
 
chessrock said:
Alright. Using your chain of logic, then ...

... Let's suppose that my cat has gastro-intestinal problems.

And unfortunately, those gastro-intestinal problems lead my can to shit all over one of my brand new microphones.

Would it be appropriate for me to come on this board and start a thread entitled: "My Cat has Gastro-intestinal problems. What should I do about it?"

Would that be appropriate? It relates to mics, doesn't it? I mean, the damn cat just crapped all over my mic collection, so I suppose using your chain of logic, the mic forum at homerecording.com has just become a very relevent source of information regarding feline gastro-intestinal disorders.

.
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A few years ago my cat pissed on my bass. When I posted to alt.bass, I found this was actually a common problem (cats pissing on stringed instruments), and I got tons of useful advice, ranging from how to clean the bass, how to keep the cat from doing it, to what to do to the cat after the deed is done. In fact, I got so much useful info that not only have I prevented it since then, I wrote a song about it. (Well, actually the cat took me by surprise once when I unloaded my bass from the car, set it on the ground, and turned around to close the tailgate. When I picked up the bass my arm got all wet, and the cat was slinking away with a grin on her face.)

So insofar as your cat's diarrhea, yes, this would be an appropriate forum. You could not only get information on what to do with your shitty mic, but suggestions as to what to do to the cat to keep it from happening again.

I wouldn't write a song about it, though - "The Cat Shit on My Mic" just doesn't have the same ring as "The Cat Pissed on My Bass".
 
crazydoc said:
I wouldn't write a song about it, though - "The Cat Shit on My Mic" just doesn't have the same ring as "The Cat Pissed on My Bass".
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But that's really just a matter of personal opinion.

One man's crap is another man's ... um ... piss.

.
 
If it wasn't PMI it wouldn't have garnered the same response.

If I was having a problem with customer service for ANY company, this would be where I asked first, because this is where I post.

That being said, I have always had goood response from PMI regarding the mics and other gear I own from them.

Pete
 
We could just try Chessrock's logic instead of mine, since this seems to be his forum. Here we go, this is how it would sound using Chessrock's logic....

"You are all just a bunch of wannabe whiny ass babies. If you would just do it my way everything would be just perfect"

Somehow I am not sure that will get it done. At least not done well.
 
xstatic said:
We could just try Chessrock's logic instead of mine, since this seems to be his forum. Here we go, this is how it would sound using Chessrock's logic....

"You are all just a bunch of wannabe whiny ass babies. If you would just do it my way everything would be just perfect"

Somehow I am not sure that will get it done. At least not done well.
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Well, let's see.

My way to resolve the matter would be to contact technical support for the product I'm having difficulties with and resolve the issue directly through the manufacturer in question.

... rather than some internet forum where a bunch of dorks sit around and debate over what $10 mic they should use on their rap album, or the differences between an sm57 and sm58 ... again. :D

Now I'm not trying to say that I know everything ... but in this instance, I honestly think people would get a lot more done doing it the way I suggest. I don't think that's going out on a limb.

.
 
I am glad to see that we have finally reached a point where we really do see eye to eye. I agree completely that the issue should be directly addressed to PMI/SP or whomever the manufacturer may be. The reason however that I find this thread applicable and appropriate is that the original poster clearly stated the he/she had addressed the proper individuals. This thread is not about necessarily being mistreated by the manufacturer, but purely about whether or not the fact that it has taken so long and whether or not the original poster should be worried about that, and whether or not that is normal. 10 weeks is certainly not unheard of, but it does seem to be a little long to me for a company that is dealing in budget equipment in large volumes. For a person who quite possibly had to save up for a couple of months to buy a $200 microphone, a 10 week wait can be a really big hit. For a person who has not had to deal with equipment repairs etc... 10 weeks may seem outrageous. Since the original poster carefully worded his/her question and did include details concerning his/her contact with the comapny in question, I find this thread to be both useful and appropriate.
 
Chess,

If you do a quick search, or maybe you'll remember, you posted a while back that if someone would at least make a small effort towards searching for the answer to their own problem you would gladly help them, or at least, something along those lines.

I can't believe that you always have the answer to your own product-or-service-related-questions, or that you always get what you need direct from the manufacturer's mouth. He was just looking for similar experiences, and he had done some work himself; he-- like most of us can get-- was probably both sick of waiting and sick of calling, and wanted some advice on the next step.

Pete
 
Someone needs to post a sticky letting noobs know that they should run all their questions past chessrock before actually posting them.
 
jonnyc said:
Someone needs to post a sticky letting noobs know that they should run all their questions past chessrock before actually posting them.
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You should have read the forum rules when you registered - there it is in black and white.
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I just saw the film "Grumpy Old Men" and was reminded of this thread. With all the strange publicity that PMI seems to attract here and elsewhere in the forum, it's lucky for them that their products and service are generally so commendable. My two B1s have been going strong for a couple of years now, despite my shrieking voice, and my one emailed question to the PMI folks received not one but two helpful responses within a few days.

J.
 
crazydoc said:
You should have read the forum rules when you registered - there it is in black and white.
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Uh, is this for real? Thats hilarious if it is. Like I said I like Chess's humor, he's funny as hell, just a little mean sometimes. :D
 
forum rules said:
Please note that commercial messages, advertisements, spam, chain letters, spam, pyramid schemes, spam, solicitations, spam, spam, spam, and spam are inappropriate material to post on this BBS. If you don't know what spam is, please find out! Posting the same thing in multiple forums is also considered a no-no...please figure out where it belongs first.

The owners of Home Recording dot com BBS have the right to remove, edit, move or close any thread for any reason, or to remove any member's posting, login, or viewing privileges for breaking any of these rules. It should be noted that all stupid posts will incur the wrath of chessrock. Stupid posts include, but are not limited to, the following:

* Posts that should clearly be directed to a manufacturer's customer service department. i.e. those relating to returns, exchanges, etc.

* Rhetorical questions, or those with obvious answers. i.e. "I just called PMI and asked them when I can expect to receive my mic that I haven't received in 10 weeks. His reply was a full-out belly laugh ... followed by what sounded like choruses of laughter from his co-workers in the background. Should I be concerned?"

* Any post by Crazydoc
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. .
 
Jeez what a useless thread. PMI's track record on this stuff is superb and, seeing as all of the current mics were either designed by Alan (C series) or Brent Casey (more or less everything else), they do of course repair in-house. It helps to be able to ring up and be able to speak to the guy who designed your mic when you have a question, of course. :)

The rest of this thread is just nonsense. Maybe this isn't the best place in the world to post the problem, seeing as the Hyatts stay away from here nowadays, but there's nothing actually wrong with asking. It certainly doesn't warrant a bullcrap response like the one offered from Cressrock.
 
These threads are what make life worthwhile.

For both of us.

Both me ... and my pathetic existance.

.
 
Hey, if it weren't for threads like these, Chessrock might be getting some work done. :)
 
tdukex said:
How about a group Fart!


There...that's better. :D
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Dude ... just be glad they haven't invented smell-o-net yet because I had a massive curry last night and just ripped one out that could have killed a small village.


I have to go open a window.
 
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