Major Issues With Firepod

L

Littletrigger

New member
Ok guys/gals I have a problem.

For the last 18 days, I have been trying to get the Presonus Firepod, and Cubase LE (stock software) to run on my computer, without the massive issues of pops and clicks, or the other issue of 1+ second latency.

When i first bought the Firepod, at the begining of december, I took it out of the box, ran it for about 5 minutes, and all seemed fine. At the beginning of this year I have brought the firepod out of its box again because its time to use it. Now the firepod clicks and pops when recording and monitoring. I tried the firepod on my fathers computer, but this time, it seems like there is no problem, I have tried everything i can think of to stop this problem. I have tried every variation of driver for every component of my computer, I have formatted around 20 - 30 times with different setups, from barebone, to everything in use. I have disconnected myself from the net, I have disable the on board soundcard, I have tried every variation on the network controller. I even went an bought a new motherboard with a texas instruments chipset, and new graphics card(s) I have had enough.

My system reads as follows:

AMD64 4400+ X2
Geil DDR 400 2GB RAM
ASUS A8N SLi Premium nF4 S939
Two Leadtek 6600GT SLi cards
Maxtor 200GB SATA HD 7200rpm
Samsung DVDRW 48x
Standard Floppy drive
(I was using Netgear 108mbps pci card for a short period but i have formatted several times since then)
XP Professional

I really have no clue what could be doing this. I am going to phone the company I bought it from tommorow, since presonus have not answered their e-mails. If anyone has a clue then I would be utterly greatful. I have emptied my last amounts of cash, time, and energy in this, and Ive had enough. Many thanks.

James
 
I had to take my firepod back due to the same type of issues. I have an Athalon64 notebook so I wonder if some of the problem could be an issue with the 64 bit processor architecture?
 
Could but not likely

Wow! instant response!

Cheers for the heads up, but im running the system on 32bit XP, meaning the rest of the system is 32bit at the moment. (Yes I have tried x64 withthe firepod as well, which would of been scorchingly fast, had presonus come up with a driver for 64 bit lol) Anyway..... Presonus reccomend the athlon 64 bit chips, so unless their R&D is is truley terrible then I dont think that this is an issue.? :(
 
Simple question, do you have the DMA enabled for your drive(s)? this also can cause clicking and poping.
 
your pc set up looks like a gaming machine. how about removing or diconnecting some components like the second video card, CD drive and disableing some ports like parrallel port serial ports to trouble shoot. maybe your sli set up is causing it. are you over clocking it? I bet your fathers PC is not as supped up as yours. also what verson of windows do you have. firepod has knonw issuse with XP media edition.
 
Another thing worth checking is video card latency.
Google for Powerstrip & dl the app, see if your video card is hogging the bus
 
Thanks!!

Big big thankyou to everyone on the board who came to help. I kind of ran off for the last couple of days so I could get a break from the whole ordeal. Most of he stuff you had suggested had already come to mind (ie the nature of my machine etc...) the thing is i dont really play games at all, but do a massive amount of work in AutoCad, Solidworks, 3d Studio Max etc... and the machine is not really a specialist machine in any area. Anyway, messing around in Control pannel I managed to fix the problem when i least expected it, It now works a treat again!!! :)

Once again. Thanks people!

James.
 
Mail

I just got an e-mail from presonus giving seven fixes for popping or clicking, what i did was to change the background services to processor scheduling (The description of exactly what i did is covered in point 2) .

The Mail reads as follows:

Few optimization settings I can suggest.



1. Right click on your FirePod/Box icon in your system tray just to the left of

the time. Set the CPU setting to HIGH. If HIGH setting does not work, try LOW.



2. Right click on your My Computer icon and select Properties. click the

Advanced tab, click the Settings button under Performance, click Advanced tab,

then set to Background Services under Processor Scheduling.



3. If you have Service Pack 2 installed: Click Start menu, Control Panel,

Windows FireWall, click the Advanced tab and 'uncheck' the 1394 Connection

and click OK.



4. click Start menu, Control Panel, double click into Power Options and set

the Power Scheme to Always On and set the other stuff to NEVER, click APPLY,

then click Hibernate tab and 'uncheck' hibernate, then click APPLY and OK.



5. click Start menu, Control Panel and double click into Network Connections,

if you have a Wireless Network Connection, right click and 'disable' this

while you are running the FirePod/Box.



6. Within Cubase, click Devices menu, select Device Setup, and select VST

MULTITRACK. There you have "number of disk buffers", set this to 10 and

click APPLY. Also make sure you are set to the Presonus ASIO FirePod/Box

drivers. You may also want to increase any related settings within other recording softwares.



7. Lastly, right click on My Computer icon, select Properties, click Hardware

tab, click Device Manager button. In here, extend the IDE ATA/ATAPI

Controllers, double click on the Primary and Secondary IDE Channels, click

Advanced Settings. Here you will see Device 0 and Device 1, you'll see

"Transfer Mode" (which is usually set to DMA if available) and you will see

"Current Transfer Mode". Current Transfer needs to be set to UDMA(Ultra

DMA) mode. If either Device on the Primary or Secondary Channels are set to

PIO mode, this could be your problem. PIO mode is a older legacy and slower

transfer mode for older HD's. If either are set to PIO mode, you can change

this by either entering BIOS and setting the IDE Controllers to 'Auto' and

as long as the 'Transfer Mode" is set to DMA if available, the Current

Transfer Mode should change. If not, in the Device Manager, as long as the

"Transfer Mode" is set to DMA if available, you can right click on the

Primary/Secondary IDE Channel listed and 'uninstall' it. Once

'uninstalled', reboot your computer and it will refresh.
 
Littletrigger said:
1. Right click on your FirePod/Box icon in your system tray just to the left of

the time. Set the CPU setting to HIGH. If HIGH setting does not work, try LOW.
Click to expand...

This one makes me laugh. If it doesn't work on High cpu, try Low cpu??

They should just rename those cpu options to
1. Try this first
2. No good? OK now give this one a go
3. Hmm. If this one doesn't work, you're shit out of luck
 
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