Help! US-122 XP crash

[kras]

I recently installed the us-122 on my P4 XP machine with 512 ram. ever since i did this, the unit will work, but i get blue screens of death regularly if i leave the usb plugged in. sometimes i can reboot, other times i need to hold in the start button to shut down and then it will only boot up in safe mode. then i reboot and it's fine... until the next crash. any ideas? i am NOT a techie so i need a 1 -2 buckle my shoe explanation. (sorry) also, tascam doesn't reply to my email requests for technical help (i included all of the crash codes from the blue screen) nor can i get through on the phone and they don't return my call from my voice message. thanks to anyone who may know what to do.

 

[apl]

I am sorry to hear that.

Make sure you have the latest drivers for Windows, and turn off anything else that might be on the USB (printers, scanners, cameras, etc.)

Good luck!

 

[kras]

apl - thanks for the reply. are you referring to tascam drivers for the device or for some drivers that microsoft provides for xp?

 

[Bill Gates]

Tascam drivers 3.2.4 can be found here http://www.tascam.de/en/index.html
Have to say ive never had any problems whatsoever with the US-122 - its been incredibly stable and works a treat!

 

[bluto617]

Tascam drivers 3.2.4 can be found here http://www.tascam.de/en/index.html

This driver hangs during installation. Anyone else have this problem? or better yet a solution?

XP Pro P4 2.53 GHz. 512K RAM, Turtle Beach Santa Cruz sound card. and stipp skipping on playback