Help - suddenly, my Pro Tools session won't open!

[Swan Dive 33]

I've got an issue that I've never encountered. I was working on a session, and it crashed. Now when I try to reopen Pro Tools, it goes through the motions of opening, with demo pop-ups, then abruptly closes. I can't get any session to open.

My computer info:

Mac PowerBook G4 OS 10.4.11 / PowerPC
1.25 GB RAM

Pro Tools LE 6.9.2 w/MBox

In the computer console log, it says:

2011-03-18 17:14:50.383 Pro Tools LE[228] CFLog (21): GetDiskFragment returns -2804 for <Product Registration><Product Registration><AWSCommonSymbols.dll><> when trying to load /Library/Application Support/Product Registration.app/Contents/MacOS/Product Registration

Have anyone else encountered this problem?

Any help would be appreciated!

Thanks,
Bill

 

[Steenamaroo]

ok. don't panic.

first thing's first..BACKUP YOUR SESSION JUST INCASE.

things i'd try....
1 delete all the preferences and restart your computer. (google trash pt prefs)

2 temporarily remove S/L/A S/product registration.app (if it doesn't help..put it back again)

4 reinstall PT


If that doesn't help, let us know

Good luck.

 

[Swan Dive 33]

Thank you so much! Happily, deleting all the preferences did the trick.

I appreciate your help. Have a great weekend!

Bill

 

[Steenamaroo]

no probs! you too.