Help! Digi 002 Rack can't be recognized

[lank81]

Hi Guys and Gals,
I'm using a Win 32-bit Vista machine and just recently my computer decided to stop recognizing my Digi 002 Rack Hardware. There was a recent Windows update that seemed to be the culprit but after uninstalling the update and going to CS10 I'm still not able to connect. I've deleted my pref and db but still, I'm unable to connect. I've disconnected everything, re-connected, and rebooted but still it won't recognize my Digi Hardware. Any suggestions? Below is my version list as well. Thanks for the help.

Best Regards,
Lank

Version List as of Tue 09/08/2009 12:53:11.64




Pro Tools Version

W32i APP ENU 7.4.0.338 shp protoolsle.exe




Plug-In Versions

crogram filescommon filesdigidesigndaeplug-ins*.*
W32i DLL ENU 7.4.0.168 shp bf essential clip remover.dpm
- - - - - bf essential clip remover.dpm.rsr
W32i DLL ENU 7.4.0.168 shp bf essential correlation.dpm
- - - - - bf essential correlation.dpm.rsr
W32i DLL ENU 7.4.0.168 shp bf essential meter bridge.dpm
- - - - - bf essential meter bridge.dpm.rsr
W32i DLL ENU 7.4.0.168 shp bf essential noise meter.dpm
- - - - - bf essential noise meter.dpm.rsr
W32i DLL ENU 7.4.0.290 shp bf essential tuner.dpm
- - - - - bf essential tuner.dpm.rsr
W32i DLL ENU 7.4.0.168 shp bombfactory bf76.dpm
- - - - - bombfactory bf76.dpm.rsr
W32i DLL ENU 7.3.0.117 shp chorus.dpm
- - - - - chorus.dpm.rsr
W32i DLL ENU 7.3.0.117 shp click.dpm
- - - - - click.dpm.rsr
W32i DLL ENU 7.3.0.117 shp d-verb.dpm
- - - - - d-verb.dpm.rsr
W32i DLL ENU 7.4.0.332 shp digirewire.dpm
- - - - - digirewire.dpm.rsr
W32i DLL ENU 7.3.0.117 shp dither.dpm
- - - - - dither.dpm.rsr
W32i DLL ENU 7.4.0.315 shp dynamics iii.dpm
- - - - - dynamics iii.dpm.rsr
W32i DLL ENU 7.4.0.309 shp elastic audio.dpm
- - - - - elastic audio.dpm.rsr
W32i DLL ENU 7.3.0.117 shp eq iii.dpm
- - - - - eq iii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp flanger.dpm
- - - - - flanger.dpm.rsr
W32i DLL ENU 7.4.0.168 shp funk logic mastererizer.dpm
- - - - - funk logic mastererizer.dpm.rsr
W32i DLL ENU 7.3.0.117 shp invert-duplicate.dpm
- - - - - invert-duplicate.dpm.rsr
W32i LIB ENU 1.0.0.375 shp izotope_radius_win32.dll
W32i - ENU 4.0.3.274 shp izozone4.dll
W32i - ENU 4.0.3.274 shp izozone4pthook.dpm
W32i DLL ENU 7.3.0.117 shp mod delay ii.dpm
- - - - - mod delay ii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp multi-tap delay.dpm
- - - - - multi-tap delay.dpm.rsr
W32i DLL ENU 7.3.0.117 shp normalize-gain change.dpm
- - - - - normalize-gain change.dpm.rsr
W32i DLL ENU 7.3.0.117 shp ping-pong delay.dpm
- - - - - ping-pong delay.dpm.rsr
W32i DLL ENU 7.3.0.117 shp reverse-dc removal.dpm
- - - - - reverse-dc removal.dpm.rsr
W32i DLL ENU 7.3.0.117 shp signal generator.dpm
- - - - - signal generator.dpm.rsr
W32i DLL ENU 7.3.0.117 shp signaltools.dpm
- - - - - signaltools.dpm.rsr
W32i DLL ENU 7.3.0.117 shp time comp-exp-pitch shift.dpm
- - - - - time comp-exp-pitch shift.dpm.rsr
W32i DLL ENU 7.4.0.338 shp time shift.dpm
- - - - - time shift.dpm.rsr
W32i DLL ENU 7.3.0.117 shp timeadjuster.dpm
- - - - - timeadjuster.dpm.rsr
W32i DLL ENU 7.3.0.117 shp trim.dpm
- - - - - trim.dpm.rsr




Plug-Ins (Unused) Versions

crogram filescommon filesdigidesigndaeplug-ins (unused)*.*
W32i DLL ENU 7.3.0.117 shp dynamics ii.dpm
- - - - - dynamics ii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp eq ii.dpm
- - - - - eq ii.dpm.rsr






Music Production Toolkit is not installed.



DV Toolkit 2 is not installed.



Digitranslator is not installed.



DV Toolkit 1 is not installed.
Edit/Delete Message

 

[Steenamaroo]

if possible, i would plug the 002 into a different port, so that xp has to re-recognise it from scratch.


if you've only the one port, go to
control panel
system
hardware
device manager


scoll to your digi 002 firewire device and delete it, then turn off and unplug the 002.

shutdown the pc, plug in the 002 and boot up again....



with any luck windows will reinstall it as being new.


hope that helps.