Having trouble updating AmpliTube 5 CS from Product Manager ?

spantini

COO of me, inc.
I recently switched my internet connection from ISP ethernet modem to my android phone as a hotspot. This has greatly reduced my download speeds, but not too bad. Most things I download aren't that large and still move at a good pace. However. .

AmpliTube 5 CS has a recent update from 5.7 to 5.8.1 which is some 2.9GB. The easiest way to update is via the IK Product Manager - this makes an online connection to your Products at IK. This connection is used to download, then install the update so everything is done in one swoop. However. . [I like using that word]

I could not get through the update via Product Manager - it would download extremely slowly, then it would drop the internet connection and stop. There was no way to proceed or reconnect other than to quit and begin anew. I spent many hours doing so to no avail. Then I contacted IK Support. . .

They suggested I go straight to their IK website and then My Products. There I could select V5.8.1 and manually download it. I did this and finally made it through a full download. It still went extremely slow, and the internet connection was dropped about every 15 minutes, BUT . . this time there were pop-ups advising of the lost connection along with a button to Renew the connection. This happened about 8 times throughout the download and I just kept hitting the Renew button until it was completed.

Since I wasn't in the Product Manager, it did not self-install, so I had to move the .zip folder into the correct folder with the older versions, then open the Product Manager, scroll to my AmpliTube 5 CS 5.7 and once again hit the Update button. Then it saw V5.8.1 in the correct folder and automatically launched the installation, which went fast and without problem.

The End.
 
That may we'll be the case. This morning, I updated another IK plugin - not nearly as large (300mb), and it went fast & smooth @ 4 minutes. Next time, I'll wait 2+ weeks after update notification.
 
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