stetto
Left Unattended
womble said:
...As with quality control, service is on the way out for many companies. I, on the other hand, run a business that is 99% service (in a service-based society?
), and I know the tricks to keeping customers happy--Besides the gratuitous sex, of course...I got an email from Fostex this morning telling me that they no longer support the X-26 and thank you for my enquiry...that's great customer support
Surprise!! It used to be that many companies would keep archives of manuals and such (like maybe parts?), but it's pretty much standardized now; If we don't have a legal obligation, you are S-O-L...
Eric