"To me it's all about the driver support. It can be great hardware but if the driver sucks and developement gets "frozen" after the thing ships it's of no use at all."
We agree strongly with this sentiment, and have worked hard to make sure that the Mac and PC drivers work great, as well as undergo continuing development. Here's some details:
-When the unit started shipping, the current driver/control panel was version 1.04 (that's what's on the install CD), which gave us rock solid ASIO and CoreAudio support, from day 1. That's one of the reasons this product was "cough" a little delayed getting to market, we wanted to make sure the drivers were in great shape by the time customer #1 got one.
-Even as the unit started to hit stores, we were hard at work on the 1.05 software, which added GSIF support (for using with gigasampler on PCs), WDM support (so Windows users could use Itunes and other consumer programs when the band takes 5) as well as various useability tweaks to the control panel. All shipping units still have 1.04 on the disc, so anyone who buys one, please visit the 400F product page to download the 1.05 update.
-But wait, there's more! Right now, we are at work on a 1.06 update, which will add the ability for PC users to daisy chain 2 boxes into one big 20x20 ASIO device. Mac users running 10.4 can already do this with Tiger's "aggregate device" function, but we know PC users need love too, so that's where 1.06 comes in. can't say yet when it will be done.
So, I am hoping that these details show you that we try to think of our little 400F as a growing, living product, whose software and firmware can keep maturing and getting better. As more of you own and use the product, don't be shy about chiming in on this BBS about what new features you'd like to see the DSP mixer and control panel have. If it's technically feasible and enough people show they want a feature, we will always do our best to accomodate you guys, our beloved customer