Central Station Problem

[tkingen]

This evening I brought home a brand new Presonus Central Station. After hooking it up, I was pleased to hear a beautiful, transparent signal coming from the monitors. However, after about 15 seconds, the talkback button automically came on and all sound went silent.
After fiddling around with it for a bit (to no avail) I cut power and turned it back on again. It worked! But, after about 15 seconds the talkback button came on again and the signal went silent.
I tried turning it off/on a few more times...with the same result each time. Suspicions are that I got a dud unit, but I thought that maybe someone here might have an insight into something that I'm doing wrong?

Thanks in advance,
Terry

 

[Massive Master]

That sounds like a dud...

Just for fun, see if it happens when nothing is hooked up.

If it doesn't, start adding stuff until it happens again.

Or, just go back to the store...

 

[RawDepth]

...Or try these.


General Technical Support
9:00 am - 5:00 pm CST M-F

Chad Kelly - Customer Support Manager
800-750-0323 *116


Computer Inteface Technical Support
9:00am to 5:00pm CST M-F
800-750-0323



Phone
Toll Free within the US: 800-750-0323
International: 225-216-7887


Good Luck with it!

 

[Blue Bear Sound]

Just take it back - obviously, it's a bum unit......

 

[pdlstl]

Yep, Chad is da' man!

Also another tip...if you get the remote, make sure after plugging it up, power down the main Central Station unit then power it back up. The CS has to "reboot" to see the remote.

 

[tkingen]

I went back to the store and exchanged the defective Central Station for another. Brought it home, hooked it up, and it works beautifully. This unit is a wonderful addition for this humble home studio. My HR624's never sounded so good!

Terry