Blue Snowball microphone help

  • Thread starter Thread starter blobofblue
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blobofblue

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I'm not too sure where to post this, hopefully this is the right place.

I've been having problems using the Blue Snowball Microphone.

Whenever I plug it into my Acer Aspire TimelineX 3830T-6849 running Windows 7, I get the following response:

"Device driver software was not installed successfully"

If I check device manager, it will appear as "Blue Snowball", but there will be a yellow triangle with an exclamation mark on the inside.

I cannot record anything with it.

The serial for this Snowball is S/N018111.

Things I've tried:

-Using it on a Windows XP machine, where it works perfectly
-Finding a working driver via Windows Update, to no avail
-Finding a driver on the internet, to no avail
-Downloading a Blue Snowball Microphone high gain update, which did not successfully install even though I had full permission (In administrator mode)
-Downloading the same update, but on a Windows XP machine, in hopes that it would then work on my Acer. On the XP the update worked perfectly, and the input was even louder. Yet when I
brought it back to my Acer, it still does not work.
-Using the Snowball in a USB 2.0 instead of a 3.0

How can I resolve this issue? I need a solution fast as Christmas is coming soon and I plan on gifting it away.

Thanks!

-Dominic
 
From the Blue site:

Snowballs manufactured after July, 2007 (with serial numbers higher than 76-065000) are 7 and Vista compatible. Snowballs with numbers lower than this are not Windows 7 or Vista compatible.

So it sounds like you may just have an older, incompatible microphone.

Even so, I'd download Asio4All (free) and try running it under that. Asio4All fixes an awful lot of problems of compatibility!
 
Thanks for the reply. I've downloaded Asio4All, but I'm unsure of what to do next.
 
I'm trying to use this with Adobe Audition CS6, and my microphone does not show up under devices D:
 
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