2488 won't boot up

[cquarts]

Hope this is ok. I just put a message over in the newbie section. Maybe I should have gone here first. If you have any thoughts please help. I'm new to this. Thanks Clay

 

[NYMorningstar]

I had the same problem with a new one out of the box. I returned it and bought a neo.

 

[philboyd studge]

Is it new or used? It's a pretty simple and dedicated OS and should be able to boot. Unplug everything but the power cord and see if it boots up.

 

[cquarts]

2488 won't boot

I bought it new and the warranty expired after the first year. I've had it about 3 years. Just in case the "new" hard drive was defective can it be tested on its own? Thanks

 

[philboyd studge]

I bought it new and the warranty expired after the first year. I've had it about 3 years. Just in case the "new" hard drive was defective can it be tested on its own? Thanks

I've never looked at mine but as far as I know it's a similar layout to the old 788 and uses a regular old desktop hard drive that could be checked out by any computer tech. If there's no sound at all on startup then the hard drive may be your problem.

 

[KEVIN1600]

see my post 2488 neo froze