oh god please help

  • Thread starter Thread starter Kingofpain678
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Hey King! Sorry I did not see your thread earlier, I don't wander in here very much anymore. I've been a PC tech for a couple of decades now, and I've seen some weird crashes & bugs, so maybe I can help a bit.

First, let me say that every idea I've seen put forward here is a good one and even if they ultimately didn't fix anything, I hope you have followed through in checking them all out.

And yes you should really have some anti-virus software in place. I second Malwarebyte as a great malware checker - you can find it at CNET's download.com, its always in the 10 ten downloads list - but its not really a full virus checker. I use Symantec (Norton) but anything is better than nothing.

From what you have written I doubt that either of the hard drives are themselves going bad. If they were you would have more problems. RAM problems can cause "freezing" but typically the machine stays locked up, it does not eventually "unfreeze". The same is true of a power supply that's going bad, or a CPU that is overheating.

From the possibilities remaining, I would suspect its a software problem. Probably a device driver relating to your motherboard and / or hard drive controller. I don't know how technically savy you are with PCs but since you were able to reload Windows XP, I suspect you must be OK. Here is where I think you should look next:

First, is the computer an "off-the-shelf" name brand model that you bought, or something that was custom built? Did it come with any CDs or drivers disks? What you are looking for are drivers & software for the motherboard itself. These are sometimes called "chipset" drivers. if you have a name brand PC like a Dell, these can be found on the manufacturers web site.

If its a custom PC, you need to figure out what brand & model the motherboard is. Then either track down the website for the board maker or look for a CD that may have come with the motherboard. It is always preferable to check the web first for drivers because you will find newer updated drivers there.

The reason to do this is that Operating systems like Windows XP come with generic drivers that work with a lot of systems, but may not be a perfect fit for every system. I have seen scenarios similar to what you have described that were fixed by replacing generic windows drivers with drivers specifically written for a piece of hardware.

The other change you should make is to go into Settings / Control Panel and adjust the power options. Make sure the "Turn Off Hard drives" and "System Standby" options are set to NEVER. Some of the newer "Green" hard drives take quite awhile to spin up and will cause the system to "freeze" while they do so. You also want to make sure that "Enable Hibernation" is set to OFF.

Let me know what you come up with, I will try to check this thread daily until you get it sorted out.
 
I stopped using AVG about 2 years ago after using it for almost 5 years. It was just getting too bloated. I use Avira now. Some people like Avast too. I would NEVER pay for antivirus software, especially with the free stuff out there now. Norton and McAfee are fucking atrocious. Norton is the the absolute WORST av software I've ever used- my first step in working on anyones computer is to remove that shit. My boss told me he got a virus once so he went and spent $50 in this garbage. He couldnt figure out why he KEPT getting viruses. I told him to ditch Norton for one of the free a/v's that actually work, but of course, his $50 software had to be better than any free stuff :rolleyes:. We got rid of Norton, cleaned up his system, and he's been good ever since...

If you think you actually have something, get Malwarebytes.

All of the software and removal tools I use are freely available. Anyone that tells you to go out and buy something just doesn't know any better...

norton is the same company that put viruses on their users computer so they would have to buy their new software to get rid of the viruses, not only that but it uses up to much cpu n whatnot.
 
Hey King! Sorry I did not see your thread earlier, I don't wander in here very much anymore. I've been a PC tech for a couple of decades now, and I've seen some weird crashes & bugs, so maybe I can help a bit.

First, let me say that every idea I've seen put forward here is a good one and even if they ultimately didn't fix anything, I hope you have followed through in checking them all out.

And yes you should really have some anti-virus software in place. I second Malwarebyte as a great malware checker - you can find it at CNET's download.com, its always in the 10 ten downloads list - but its not really a full virus checker. I use Symantec (Norton) but anything is better than nothing.

From what you have written I doubt that either of the hard drives are themselves going bad. If they were you would have more problems. RAM problems can cause "freezing" but typically the machine stays locked up, it does not eventually "unfreeze". The same is true of a power supply that's going bad, or a CPU that is overheating.

From the possibilities remaining, I would suspect its a software problem. Probably a device driver relating to your motherboard and / or hard drive controller. I don't know how technically savy you are with PCs but since you were able to reload Windows XP, I suspect you must be OK. Here is where I think you should look next:

First, is the computer an "off-the-shelf" name brand model that you bought, or something that was custom built? Did it come with any CDs or drivers disks? What you are looking for are drivers & software for the motherboard itself. These are sometimes called "chipset" drivers. if you have a name brand PC like a Dell, these can be found on the manufacturers web site.

If its a custom PC, you need to figure out what brand & model the motherboard is. Then either track down the website for the board maker or look for a CD that may have come with the motherboard. It is always preferable to check the web first for drivers because you will find newer updated drivers there.

The reason to do this is that Operating systems like Windows XP come with generic drivers that work with a lot of systems, but may not be a perfect fit for every system. I have seen scenarios similar to what you have described that were fixed by replacing generic windows drivers with drivers specifically written for a piece of hardware.

The other change you should make is to go into Settings / Control Panel and adjust the power options. Make sure the "Turn Off Hard drives" and "System Standby" options are set to NEVER. Some of the newer "Green" hard drives take quite awhile to spin up and will cause the system to "freeze" while they do so. You also want to make sure that "Enable Hibernation" is set to OFF.

Let me know what you come up with, I will try to check this thread daily until you get it sorted out.

my computer is a factory e-machine computer with upgraded RAM. i installed the system drivers that came with the computer when i bought it, thats always my first step when reformatting a computer after windows is loaded.

im getting ready to download malwarebyte as soon as im done typing this and then ill head on to trying to find updated drivers for my PC.

and btw the problem has NOT been solved yet. i tried copying another file from one hard drive to the other and it froze, yet i was able to transfer files from both hard drives from and to my usb drive.
 
Update

ok so i downloaded and installed malwarebytes and did a full system scan, not much came up but i still removed everything that did. i also checked out my system drivers and all that was available was my modem, ac97 sound, and video drivers. i downloaded and installed them anyways.

everything seems to be working fine now, but its acted this way before only to act up with the same problem again with a few hours. ill play around on it a little more and keep you updated.
 
Ah the joy of machines!!!

It seems like you've checked a lot of stuff already. There are a couple of things to consider.

1. Bad power supply. I know it may seem like your power supply could not cause this problem, but it can. A bad power supply can cause a host of seemingly unrelated problems. Power supply on a low cost machine is one of the cheapest components used, and often one of the first to go bad. I have developed a habit over the years of keeping an extra on hand because of this. So, go buy one if you can and swap it out...super easy. Run the PC or awhile to let it get some heat and see what happens. If the error persists, move on to the next thing.

2. Bad drives. One or more of your hdd's could be bad, in spite of coming up error free. There are quite a few things that can go wrong physically with a hard drive, and sometimes the problems don't show until it gets hot. If you have the option, get a new hard drive and install XP on it. After you have done this, run your system for several hours and see if you encounter your problem. If you don't, then one of your other drives is bad. Find out which one by leaving the new drive in as your system and add in one of the suspect drives, check for your error, then the other suspect drive, check for the error. You may have to let them run in the system for awhile to reproduce the problem, but it should come eventually. Once you figure out which drive it is, take the bastard out, check it's warranty, and stick it to the man if possible.

It may seem like going out and buying parts willy-nilly is not a good way to solve your problems, but keep in mind, having a spare power supply and/or a spare hard drive in a drawer somewhere is a good thing. Those are common parts to go out on you and it will save you time and frustration to have them on hand.
 
Once you figure out which drive it is, take the bastard out, check it's warranty, and stick it to the man if possible.

HA! that made my day... er... night :D

lol... but the problem seems resolved. i guess it turned out to be a driver conflict or one of those nasty files the anti spyware program removed.

oh and btw thanks for the tips :D i always keep a bunch of spare computer parts layin around. you never know what you might need ;)
 
Originally Posted by sonnylarsen
Once you figure out which drive it is, take the bastard out, check it's warranty, and stick it to the man if possible

lol thought that was funny too

i usually go through 1 computer per year, the one i am on now is getting close, i wouldn't know what to say if it made it up to 2 years:eek:
 
I'm glad you got it worked out. The problem sounded like software, although again I agree with nearly all of the tips in this thread. And I agree its worth it to have a power supply that's a bit beefier than what you think you will need - you never know when you might want to add another drive or device.

I also heartily endorse Malwarebytes, it does a great job especially on the "Antivirus 2009" type malware that seems very popular these days.

However the story about Symantec (Norton) putting viruses on people's computers is pure urban legend. They are making plenty of money as it is without risking themselves being literally sued to death over a stunt like that.
 
This is the place to get yer answers: http://www.hardforum.com/

Don't tell 'em supercreep sent you. :)

agh, there it is.

i thought id be shot off to another forum in no time but as it turned out i didnt have to go anywhere :p

thanks for all the help guys and thanks for the referral supercreep, ill definitely check that out next time this bastard acts up.
 
I just read this thread and it seems that you've received a lot of good advice.

Before I add my two cents, let me also say that Malwarebytes AntiMalware is the real deal. Saved me a bunch of trouble so far.

That being said, I also have to say that I've had way too many bad experiences with hard drives biting the big one, and that your problem seems to be symptomatic of an impending hard drive failure. Personally, more than once, I've had my mouse freeze inexplicably, causing me to reboot. No joy! Total unrecoverable hard drive failure. Not to mention many other hard drive failures out of the blue in my professional career. However, many times the hard drive gives you a hint in advance that it is failing.

Hard drives WILL fail. That's a given. Your best defense is to have a regular backup program that you stick to. I won't go into it in detail because you can find what you need to know on the net, regarding fail-safe backup programs.
 
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