andrushkiwt
Well-known member
Great. Clicked the update button on the main Studio One page (figured, why not), installed it, restarted computer, opened program.... and the title page is waaaay off to the right side of the screen. Unscrollable as well. The left side of the screen was all black. The interface completely bugged out.
I was still able to open a song file, though I could not scroll and the bottom of the page cut off before the channel faders, so I can not even adjust anything on the channels. If I tried to click any options like "file" or "view", the text that appeared was glitching all over the screen.
Called PreSonus for help - nothing. Opened a post in their forums - nothing. I literally cannot access any of my files because of something they did (not me. It's not like I spilled water on something where it's obviously my fault) and they will not help me. I'm done with this company. Checking out ProTools.
- trying to figure out how to remove an update. I may have to completely uninstall S1 and then reinstall a "previous version" which I found the link for. I think I need to export the songs a particular way within the program itself (which involves me being able to navigate in it!!!) to be able to open the song files/projects within another program. I don't want to lose my work, obviously, so I'm being careful about deleting anything just yet.
Here's what a song page looks like right now:
I was still able to open a song file, though I could not scroll and the bottom of the page cut off before the channel faders, so I can not even adjust anything on the channels. If I tried to click any options like "file" or "view", the text that appeared was glitching all over the screen.
Called PreSonus for help - nothing. Opened a post in their forums - nothing. I literally cannot access any of my files because of something they did (not me. It's not like I spilled water on something where it's obviously my fault) and they will not help me. I'm done with this company. Checking out ProTools.
- trying to figure out how to remove an update. I may have to completely uninstall S1 and then reinstall a "previous version" which I found the link for. I think I need to export the songs a particular way within the program itself (which involves me being able to navigate in it!!!) to be able to open the song files/projects within another program. I don't want to lose my work, obviously, so I'm being careful about deleting anything just yet.
Here's what a song page looks like right now: