propman
Active member
Guys, I've belonged to this board for quite some time and have gained a lot of knowledge. I hope I've contributed at least half of what I've received, though even that is a tall order to fill. The computer I've used to create my music was far from ideal but it was all I could get; an on-sale Toshiba laptop from Walmart
(now kaput).
As it stands, it doesn't look as though I'll be able to complete the music I've been working on or start any new projects. The only computers I have at my disposal are an eMachine from 2004 and an Acer laptop running Vista that I managed to fix through -- given my technical skills -- some seemingly miraculous, though incredibly uncertain jury-rigging.
Feeling crummy that the computer my dad had gotten me as an extremely hard-to-come-by gift had broken, I wrote Toshiba a really brash letter outlining the many problems I've encountered with the laptop. These include catastrophic hinge failure caused by the stress of the hinges being too much for the flimsy plastic housing they were attached to, internal speaker damage (caused by said hinge failure), audio card breakage (from the repeated plugging in of headphones), and sudden complete self-destruction.
I ended the letter by saying:
"I would demand restitution for this flagrant injustice to me as the consumer if I wasn't afraid that I'd be sent another wad of human feces that had been sculpted and duct-taped into the shape of a lousy computer."
Is it so wrong to expect a company with the brand recognition of Toshiba to create a product that is built to last? I'm feel utterly defeated. I spent hours (from midnight to three in the afternoon) trying to fix it. It's days before my twenty-first birthday, and I feel like absolute crap. Oh, well. There's no sense in getting too upset.
(now kaput).
As it stands, it doesn't look as though I'll be able to complete the music I've been working on or start any new projects. The only computers I have at my disposal are an eMachine from 2004 and an Acer laptop running Vista that I managed to fix through -- given my technical skills -- some seemingly miraculous, though incredibly uncertain jury-rigging.
Feeling crummy that the computer my dad had gotten me as an extremely hard-to-come-by gift had broken, I wrote Toshiba a really brash letter outlining the many problems I've encountered with the laptop. These include catastrophic hinge failure caused by the stress of the hinges being too much for the flimsy plastic housing they were attached to, internal speaker damage (caused by said hinge failure), audio card breakage (from the repeated plugging in of headphones), and sudden complete self-destruction.
I ended the letter by saying:
"I would demand restitution for this flagrant injustice to me as the consumer if I wasn't afraid that I'd be sent another wad of human feces that had been sculpted and duct-taped into the shape of a lousy computer."
Is it so wrong to expect a company with the brand recognition of Toshiba to create a product that is built to last? I'm feel utterly defeated. I spent hours (from midnight to three in the afternoon) trying to fix it. It's days before my twenty-first birthday, and I feel like absolute crap. Oh, well. There's no sense in getting too upset.
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