toyL
Member
...I've had several recent contacts with the steinberg people (concerning failed copy protect devices) and they're very quick to state that vst is a "discontinued product"--what ever that means...does it mean they intend to quit supplying vst dongles on an as needed basis?...does it mean they'll no longer offer tech-support?...I understand the concept that vst is now a "completed project", one that requires no more development...but, if they intend to eventually ignore vst users needs, they should sell their intellectual ownership/patent and copy rights to the highest bidder so they can truly focus on SX...better yet, they could simply "abandon" vst like so many old cars left along the road side...they could let vst users/owners support the program in the same we "eat cake"...if they have neither the resources nor the motivation ($) to maintain the responsibilities of ownership then they should forfeit their ownership rights in a fair and equitable manner...
as it is, however, us vst owners are faced with the dilemna of owning a great program that will eventually crash due to a failed dongle--a dongle that neither steinberg nor syncrosoft are positioned to support...there should be laws governing these events, and perhaps there are, but who among us is willing to hire a lawyer to oversee the legalities of a moderately-priced “obsolete” software program?...
I am currently faced with a 2d failed dongle delimna...my original failed shortly after I installed directx 9.0a and the replacement failed immediately after I installed directx 9.0b--a simple "web-browser security" fix that microsoft insists is necessary for winME ...now I'm at the "mercy" of steinberg and syncrosoft--the designer/manufacturer of the dongles...
I spoke with a steinberg manager yesterday (the same manager who ensured the "fairly" prompt delivery of the replacement dongle after I posted a short/polite voice-mail in his box) and
he said--"let me do some research and I'll call you back in twenty minutes"...haven't heard from him yet...like everyone else I've talked with at steinberg he seemed to have a hard time understanding why I would want my vst program up and running after I've purchased sx...it's as if they all expect me to simply throw vst in the trash once I'm using sx...yeh, right!--no need to have a cadilac in the driveway if you own a mercedes?...with all the happy and expert-vst-users around it's obvious to me that we don't really need steinberg tech-support for vst, except in the case of failed dongles...something needs to give here folks...steinberg needs to come up off the "keys" if they're not willing to drive.
as it is, however, us vst owners are faced with the dilemna of owning a great program that will eventually crash due to a failed dongle--a dongle that neither steinberg nor syncrosoft are positioned to support...there should be laws governing these events, and perhaps there are, but who among us is willing to hire a lawyer to oversee the legalities of a moderately-priced “obsolete” software program?...
I am currently faced with a 2d failed dongle delimna...my original failed shortly after I installed directx 9.0a and the replacement failed immediately after I installed directx 9.0b--a simple "web-browser security" fix that microsoft insists is necessary for winME ...now I'm at the "mercy" of steinberg and syncrosoft--the designer/manufacturer of the dongles...
I spoke with a steinberg manager yesterday (the same manager who ensured the "fairly" prompt delivery of the replacement dongle after I posted a short/polite voice-mail in his box) and
he said--"let me do some research and I'll call you back in twenty minutes"...haven't heard from him yet...like everyone else I've talked with at steinberg he seemed to have a hard time understanding why I would want my vst program up and running after I've purchased sx...it's as if they all expect me to simply throw vst in the trash once I'm using sx...yeh, right!--no need to have a cadilac in the driveway if you own a mercedes?...with all the happy and expert-vst-users around it's obvious to me that we don't really need steinberg tech-support for vst, except in the case of failed dongles...something needs to give here folks...steinberg needs to come up off the "keys" if they're not willing to drive.