Can't Play WAV files in Cubase with Audigy Soundcard – Compatibility Issues?

[Mad Mike]

Hello Ladies and Gentlemen,

I Also have installed the Cubase program that came with the Audigy soundcard and having trouble playing/importing wav files. First a little history: In 1999 I purchased the Roland PC-300 midi controller keyboard and it came with Cubasis AV. Installed them on both on a win98SE platform and everything was excellent! I had about 13 songs recorded with audio and midi. I built a new system with win2Ksp4, got the new drivers installed for the Roland PC-300, then installed Cubase version from Creative. Everything was going well, demo song worked, midi control via USB in and out ok, even external midi sound modules no problem. Went to open existing .arr file (which was one of my songs bakced up on CD, copied to the new HD, unchecked read only properties for applicable files) everything loaded perfectly. Cubase asked me if I wanted to use this folder for this arrangement I said yes, then asked me if I wanted to use the wav files in this folder for the arrangement and I said yes. Volla! everything is loaded and looks like it did before. Audio pool, Midi editor, right doun to the track colors and right and left markers, right where I left them on the old system. Now this is where I have a problem, press play on the transport bar and no wav audio! Midi works fine. Checked mixer settings and it is much more complicated than Cubase AV. I went through all the basic steps that should remidy but no success. Even tried to import a existing wav file and in the import dialog window where there is a play/preview option, clicked on that and the wav file plays! Enabled wavelab lite as my wave editor and when double clicking the segment in the arrange window this starts, plays the wave, and even shows the parts that were cut out in cubase(with a different background color) great! I purchased a book that seems to be geared more twards Cubase VST32 and this helped a little but I still cannot play wav files in Cubase. I was really impressed with this Cubasis in 1999 and realize the power it has, but seems like it should not be this difficult to get rolling again. Does anyone know of any compatibility issues between these two versions? Please if any of you can steer me in the right direction to get my songs playing again it would be greatly appreciated.

Thanks,

Mike

 

[MILLSY5]

Sounds to me like cubase is not set to play audio through your sound card. When you play audio do the meters in the mixer page show a signal?? If so then you need to point cubase in the direction of the card has telatest drivers installed (download them from the company website). Asio drivers are your best bet. If you have been altering lots of settings then a fresh install of cubase may also help to get you back on track.


Hope this helps.


Keith

 

[Mad Mike]

Hello MILLSY5 and thanks for the response.

So I installed he latest drivers from creative, wen't through the soundcard setup again and it still does not work. You asked about meters in the mixer page showing a signal and they do not when clicking play on the transport bar, but if I select the speaker tool to monitor events as a scrubbing tool and click on the part in the arrangement window the wav file plays and the meters show a signal. Also I am able to record new tracks and then play them back. This problem seems specific to importing existing wav files. In the arrangement window on the far left is a enable switch and under that is a mono switch, when I click on the mono switch cubase gives me an error that says "No stereo files on mono tracks or vice versa, please" The songs that I recorded in Cubasis AV are stereo files and now it almost seems like they are locked in mono. I have not tried a fresh install of Cubase yet due to the busy giging schedule. I will keep on working on this for a couple more days. If the fresh install does not work does anyone know if I can get telephone support from Cubase?

Thanks everyone,

Cheers,

Mike

 

[MILLSY5]

Firstly, yes you can get telephone support from Steinberg on 020 8970 1924. They will not help you unless you have sent off your registration details.

When you import the files into cubase it will automatically create the right type of track (mono or stereo). You may have recorded stereo files in AV but you may have exported them as mono files. Did you export them or just copy them directly from your hard drive?

Have you checked that you do not have the monitor button on the audio track highlighted. If you have then cubase will be set to monitor the audio signal coming in but not the playback file.

I am confident this is not a compatibility issue but rather a setting within cubase. Try the reinstall and if you still have no luck let me know.


Keith