Sonar HS 4 install problem. Need advice.

[EddieRay]

I'm in a fix. I bought some gear off Craig' s list that included Sonar HS 4.0 and tried to install it. I already have Cakewalk 9 which was installed over Cakewalk 7 a long time ago. Somehow the 9 and 7 directories and files got intermingled, maybe by design, but I did not want SONAR files mingled so I aborted the initial install and tried again only this time putting SONAR in it's own directory.

The final task (I think) was "updating system configuration", which seem to hang up. I waited about an hour and then tried to see the Windows XP Task Mgr but no good. I tried a warm boot but no good either. So I powered down.

SONAR is installed but it doesn't see my Aark24 card and it thinks my SB512 has 1 input and 3 outputs.

So i figured I'd uninstall but the install log only shows the aborted install so neither Windows Remove Program nor SONAR uninstall will work. Farts.

I'm not sure what to do now: manually delete SONAR directories, or see if the system restore can bail me out, or just attempt a reinstall over it and hope for the best.

Whaddya think? I'm leary of making a move without any advice because I'm apparently too damn smart for my own good and I'm sure I have not exhausted the possible ways I can screw things up.

Addendum: the initial install was aborted before anything was actually installed. Only the install log was created.

 

[EddieRay]

Update

Just in case anyone else is in this same boat:

I manually deleted the SONAR directories where ever I could find them. It took a couple of attempts but I got it installed and it sees my Aark24 card.

It does NOT see my SB512 card though. In Cakewalk 9 I needed SB to build MIDI drum tracks and convert to audio tracks. I'll have to cross that bridge when I get to it.

 

[cawhite12]

I remember a while back when I installed a cakewalk product onto my computer with virus protection enabled, it would get hung up on the "updating system configuration" and never go past that. I ended up figuring out that it was the virus protection software that was hanging it up. Since then, I have gotten to a machine that I use solely for recording, so it doesn't need virus protection, so no worries there. If you have an anti-virus program running, try disabling it and then running the install again and see if that helps.

 

[EddieRay]

I remember a while back when I installed a cakewalk product onto my computer with virus protection enabled, it would get hung up on the "updating system configuration" and never go past that. I ended up figuring out that it was the virus protection software that was hanging it up. Since then, I have gotten to a machine that I use solely for recording, so it doesn't need virus protection, so no worries there. If you have an anti-virus program running, try disabling it and then running the install again and see if that helps.

Thanks. You could be right about that. But when I disable Norton AntiVirus it displays this annoying always-on-top window telling me it's disabled. There's no "don't tell me this again" option. So, I've been living with it enabled at all times. It's probably responsible for the occasional glitch but I have been able to be productive in spite of it. In any case, I got it installed.