Problem with Tascam us 800

[Pyrius]

hello everyone, I'm having a serious problem with my tascam us 800 (as everyone, it seems...)

Ive been working with this interface like 5 years, I had not problems with it, and recorded a lot. The last week I recorded some voices with no trouble.

But today i just plugged it like every recording session and when i opened my audio software (Sonar x3c in this case) it suddenly poped me the "USB Device not recognized" window!

I restarted my laptop, reinstalled drivers, everything, but its still giving me the same message.

Plz help!! THX!!

 

[Pyrius]

I tried resintalling it with the software but its still the same... whenever I open an audio software, it pops me the USB Device not recognized window...

 

[Pyrius]

Well I sent an email to Tascam service, so now im waiting and answer...

 

[Pyrius]

I just tried some tests... and it seems that the drivers fails when I setup the MIDI option in the software... if I dont use the MIDI IO, the drivers work perfectly... some guesses?

 

[JimmyS1969]

Hopefully Tascam will give some insight. I never used the MIDI IO when testing the US800 a year or so ago.

Looking forward to hearing an answer to your issue though.

Best of luck to ya!