It's a clear cut case of the item arriving in misrepresented condition, be it via shipping damage or otherwise. You really should not care about the details of the shipping damage but rather that the seller sold you an item which came damaged (it's all on him, his responsibility). I would claim with PayPal that the item came "not as advertised". If you start going the shipping damage route and that "UPS" damaged it etc... then you're gonna complicate matters for yourself. Again, file a "not as advertised" claim and be done with it. Lastly, you should have known better to buy a sight unseen machine which needed to be shipped. It's not like the info is not there or that warning red flags were not up. As SteveM said, referring to sellers: "They never listen. If they don't have the sense to do it in the first place they're not going to." It's too risky and there's too much info on the dangers of buying like this. Stick to local or deal with a seller that you know 100% is competent to deal with the the delicate nature of packing. Fact is that it's not UPS, FEDEX, USPS etc... but it's rather the seller's fault @ 100% of the time, due to improper packing and thus THEIR fault, making the easy case of misrepresented merchandise due to the seller's incompetence. Again, for the sake of the claim, it doesn't matter the details but rather that the item arrived "not as advertised". Also, and this bears repeating.... people who buy this type of gear online and then it arrives damaged, only encourage sellers and make the pool of working machines ever so smaller. Buyers of such deals, unfortunately, are as much or even more to blame here, in a broad sense of the word.
