I'm so frustrated

  • Thread starter Thread starter Bnorris04
  • Start date Start date
B

Bnorris04

New member
I bought Cubase LE Elements 6 about a month ago and installed it and everything seemed fine. Today I tried to open it and it said 'your cubase elements 6 trial license has expired. You cannot use it anymore'. I got on their website. I read where it says, " few Steinberg products (Cubase AI, Cubase LE and WaveLab LE) have a time-limited license which is generated during the installation process, in which case you may request an Activation Code for a permanent license via our online registration system MySteinberg. I didn't remember my screen name so I tried to have them send my access data to my email. When I enter my email address it says, "The email address you have entered does not belong to any activated user account." But I do have a user account and when I got to create a new user account and type in the same email adress it says "
1.Email address already registered. Please choose another one." Awesome make up your mind is my email registered or not. I'm so mad right now, and of course you can't contact Steinberg support unless you can log onto your account first. I'm really upset at this point. Any help would be so much appreciated.
 
Oh ok i see at the bottom it says, If you are having trouble logging in to your MySteinberg account, please use the “Forgot Access Data”. If you still cannot, you can email us at Steinbergproductinfo(sb)yamaha.com
I assume they mean Steinbergproductinfo@yamaha.com Right? whats the (sb) about? Again thanks. sorry for the stupid questions.
 
Back
Top