I have used Turnkey quite alot online and nearly everytime i have ordered, something has gotten fucked up. Usually this is down to the dispatch team. But i have found that everytime this has happened i have been able to "barter" with them as to getting money off. Quite a bit in some cases. I live in Northern ireland and shipping to here is quite expensive, usually i can get that waved. Thats the only time ive been able to "haggle" as such with them.. I know they have a shop so it might be quite possible to go into the store and Barter, im quite sure their mark up is phenomenal.