Giga Studio 3 woes

[Superhuman]

First of all let me say that Tasam support sucks balls (excuse the French), i have been on to them for about a week with the same problem and they fobbed me off with stupid advice like "buy a new pc"... even though I have a brand new pc that I got checked out by Del after the problem occured.

Basically I can't get GS3 to work at all. I installed it on my pc (2GB ram, Pentium 4 ) and it crashed the instant I started the program. I uninstalled as per Tascam support and the manual and reinstalled a number of times.... same problem. THen I got a brand new Dell Optiplex, 3 BG Ram, Pentium 4 no unnecessary programs like Office etc. I hooked up an M-Audio Delta 1010 as the soundcard and reinstalled GS3.... same bloody story, an immediate crash.

The idiot in Tascam tells me that its a problem with the motherboard BUT this is a brand new top spec Optiplex customised for music production. I spoke to Dell and they said the Tascam guys just don't have a clue what they are talking about and that I should try a users forum to get some real advice...
Anyone have the same problems and then get it working? What could I be doing wrong?

I got a friend who owns his own IT company to try the intallation - same problem and no explanation other than the software is full of bugs...

 

[Zeolite]

Hey Superhuman!
From what I can tell, the Optiplex (GX620?) is dual core and or possibly utilizing hyperthreading. Both of those are an issue. GS3 is extremely fussy and such a pain
in the ass that I hardly ever use it. You can't have Microsoft Outlook on the same
cpu. No SanDisk USB SmartMedia Drive either. The monitor must face East. Knowledge
of heiroglyphics is necessary to authorize the software. But I digress. Maybe all you
need to do is disable hyperthreading via Control Panel. Hope this helps.