Firepod problem (In a hurry)

  • Thread starter Thread starter Salvation 13
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Salvation 13

New member
This is my first post, so hi to everyone.

After a year of working without problems, my Firepod decided to quit. The red led won't come off and there's no sound.

Well, I thought that I'll just re-install the drivers and that's it. After installing the drivers the program asks you to turn the Firepod on so that it can search for connected devices. Well, it doesn't find the Firepod.

I've looked through the connections, everything seems to be fine. Could it be that the Firewire cord could have gone bad?

I emailed Presonus already about this, no reply yet. How fast they reply to emails? I really need to get this fixed quickly, we're in the middle of recording an EP.
 
Yes, your firepod firewire ports ar eprobably bad. Happened to me six weeks into it, and it is a well documented flaw in an otherwise great machine. You will need to send it in for repairs. Should be under warranty, if not, i think the fix is like 30 bucks. Expect a 4-6 week turnaround. Keep on them, calling twice a week. It got mine done faster.
 
djhead said:
Yes, your firepod firewire ports ar eprobably bad. Happened to me six weeks into it, and it is a well documented flaw in an otherwise great machine. You will need to send it in for repairs. Should be under warranty, if not, i think the fix is like 30 bucks. Expect a 4-6 week turnaround. Keep on them, calling twice a week. It got mine done faster.
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Interesting, I'll have to look into that. I'm in Finland so sending it to Presonus won't do. (And my 1 year shop warranty is over). The shop where I bought it from has very helpful staff, though. They'll propably be able to help finding a tech.
 
Those ports are so fucking flimsy - what a bad design.
 
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