Emu 1820 headphone problem?

[billchubbuck]

I am having a problem with my headphone output on my Emu1820. There is no sound coming out of the designated headphone output on the dock. My question is: Do you think it is a hardware problem (meaning the headphone amp doesnt work any more) or a software problem? I went into the mixer and the headphone output was not selected. i selected it and there was still no sound. I also deslected line 4 out which goes to my monitors and it didnt do anything. I would think it should have shut the speakers off but it didnt.
I do bedroom recording and really need the headphone output. Any suggestions would be greatly appreciated.

I'm running Cakewalk Home Studio with the Emu1820.

 

[CoolCat]

never had the headphone problem.

if everything else is working in the 1820, it would seem likely its the headphones or the headphone jack & circuit.

have u ever had your headphone jack off?

 

[stringtheory]

anybody here use sennheiser?

 

[billchubbuck]

yes, it was off but its on now. What about turning off output 4,as I mentioned, when I shut it off in the screen shot you posted, it didnt actually shut the speakers off?

 

[CoolCat]

the orange and green lines, only route it thru the monitor knob or it doesn't.


if routed to the "MON" / Green....you can use the little Mon volume control.
if routed from the Mixer, Orange...the Monitor volume knob is ignored only the sliders work.

I don't see any off button for turning OFF your headphones? There's the volume knob on the micro dock but thats too obvious?....

to be honest I don't customize the patchmix, I go to the Session folder at the top right, and select & click on "Default Multitrack". Maybe you could reload the Patchmix your working with your Session?