Alesis ADAT PCI audio card update (finally a solution to my many problems with them)

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sonusman

sonusman

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I believe that I have well documented my really bad experiences in the last two years with trying to make the audio PCI card work in a system that more then exceeds the “minimum system requirements” that Alesis advertises on their web site, as well as is printed on the retail box of this card.

DON’T BELIEVE WHAT YOU READ IN “MINIMUM SYSTEM REQUIREMENTS”!!!

Basically, what I got from a top level tech support person at Alesis was that I would need LVD SCSI drives to be able to transfer 8 tracks at a time for more then 30 seconds with this card. I will not go into the details of the why of this, but that is what they claimed, and certainly, I tried every “other” way of making this card work with great IDE hard drives.

Anyway.

I recently scored an Adaptec Ultra 2 controller card and two Seagate Cheetah 10,000-rpm hard drives for my DAW in the hopes of actually making this stupid ADAT PCI card work for me.

Happy to report that I was successful in transferring 8 tracks at one time for over 10 minutes without even one hiccup in the transfer (except for the first time I ran this test, I made a phone call, and my modem was hooked up to the computer, and even though on my 98 install I hadn’t made the OS “internet ready” the OS crashed when I started dialing the phone. I disabled the modem driver in 98, as well as a few others that I wouldn’t need for audio production, and all was well).

So, while many guys who are very knowledgeable about computer recording found it incredible that the stupid Alesis ADAT PCI card couldn’t transfer a measly 8 tracks of 16 bit, 48kHz sampling rate at once for more then 30 seconds with very fast IDE drives, and that the card requires SCSI LVD technology, it is in fact true that it IS what is needed to make the card work.

I am relieved that I can finally start using the card to do sample accurate transfer to and from my ADAT’s now, but I am still very pissed that I had to invest another $1000 in upgrades to my computer, which totally exceeded the “minimum system requirements” Alesis states for their ADAT PCI card to work!!!

So, if you are having problems with doing 8 tracks at once transfers with this card, and you don’t have SCSI LVD drives, well, save yourself the frustration of a losing battle and just get the controller and drives and be done with it and remember that Alesis totally fucked up on the design of this card, and they already got your money, and there is little you can do about it, unless you want to join me in a class action suit because they totally misrepresented what you need to actually use this card and only AFTER you buy it, and call their tech support several times, AND, ask informed questions will they admit that you need SCSI LVD devices to make it work!

I received responses to a thread I started many months ago asking for Alesis PCI card stories from those that tried to make it work on their IDE hard drive systems, and all but 1 of the responses from people who tried to make this card work said that they COULDN’T and returned the card for a refund. It turns out that the ONE dude who responded who was “pleased” with his card had NEVER tried to transfer 8 tracks at once from an ADAT machine, and never did a transfer for more then 1 minute.

So, this thread is twofold. One, it is another warning from me about THINKING you can use this card on just any old computer. Second, it is a tip about WHAT you will ACTUALLY need to make the card work in the manner it is described in.

If any Alesis lawyers or executives are reading this, well, watch out suckers! I still may bring this class action suit against you for such a messed up release of a product that DID not even come close to working in ANY way as it was advertised.

Oh, if any of you STILL think that the Toslink Optical I/O’s on this card will support S/PDIF, yet another feature Alesis claimed for their ADAT PCI card in their initial product brochures, think again! It will NEVER support it, and they don’t even claim it will anymore. I think this fact alone would win ME a case against you, one of your tech support people ADMITTED that the device driver you shipped your early cards with would not work AT ALL! Nice……”Well sir, the device driver doesn’t work at all”, “Forget that, start manufacturing and ship it damnit. This card has been vaporware for long enough, and we are starting to lose too much money hyping it to the public. We will fix it later”. How many times have we seen this kind of scenario?

Also, don’t think their latest driver will run on Windows 95. I caught a short lived announcement on their website that their latest Connect software revision would only run on 98, and now I cannot find this announcement on their site. Alesis is up to funny things lately. I didn’t IMAGINE reading this, I DID, and it is NOT on their site anymore.

Oh, another thing that you will probably NEVER see on this card is a Windows 2000 driver. I can almost assure you that there will be no Windows XP driver either. Alesis’s high-level tech support guys (2 of them) claimed that they were working on an NT platform driver. Great! But it has been two years, and still not even a BETA!!! I suspect that their lousy hardware design in this card will NEVER produce an NT based driver. Hell, it has enough problems in 9X OS’s; I can’t possibly see it EVER having an NT driver.

So, there you have it. I say fuck Alesis for making a miserable two years of me NOT getting to use my card, even though my computer has ALWAYS exceeded what they advertise as what I need to use it, and warn anybody about thinking this card is their ADAT to PC solution.

Any of you all remember the exchanges I had with that Alesis rep who was pushing that stupid Masterlink on here?

Ed
 
Hi Ed
Let me get this straight. You made $1000 worth of upgrades to your computer to make a single ADAT edit card work for transfering a measly 8 tracks. Shit Man, after I figured out it was a turd and I got my money back, I picked up a MOTU 2408 mk II and I can move 16 tracks of 20 bit, 48 kHx audio from my ADATs in and out of the computer all day without a hic up.
The computer is a 700 MHz P III with 256 megs of ram and 7200 RPM drive. $900 to move 16 tracks versus $1000 to move 8 tracks. Now that's fuzzy math.
 
Ahhhhhhh....but I can do my transfers sample accurate.

Indeed, I would have got my money back on this card, but beleive this, the fucking store I bought it at wouldn't refund my money because I opened the bundled software! Can you believe that? They claimed that Alesis will not give them THEIR money back because of that, and so they couldn't take it back.

Alesis gives away the software on their website.......:mad:

Anyway, so I was not going to get my money back, and since at the time I was still a fan of Alesis, I looked towards making it work.

It really is cool, because I can literally take one sample of music off an ADAT tape and transfer it to the hard drive, then transfer it right back to the same exact spot.

If say I had a 24 track project and need to edit just the vocals, in your case you would have to transfer all 24 tracks just to edit one! I could just transfer the one I want. You would see where hard drive space would become an issue.

Also, if you had a 32 track project, you would be SOL!!! Get what I mean?

So, in the way I want to use this card, that $1k investment for the high end hard drives was totally worth it.

Added benefits. Very low CPU usage when I play tracks now on the computer. SCSI has that advantage.

10,000 rpm drives! I get 4.5ms seek times with these babies!

These drives are not going to be failing any time soon. Another SCSI advantage, and the reason businesses still rely on SCSI for their servers. Dependability.

Anyway Track Rat, not trying to get snotty here with you. Nope, just pointing a couple things out so you know why I kept working at this.

I really am pissed though that Alesis outright lies about this product! NO S/PDIF now, and be prepared to upgrade significantly from their minimum system requirements.

Alesis should have stayed away from anything that uses a hard drive.

Ed
 
.......oh jesus christ..............................
 
I see what you mean. I wish this info was available a year ago.
 
Track Rat said:
I see what you mean. I wish this info was available a year ago.

It was just about a year ago that I really started posting about the problems I had with this card Track Rat. Take a look back and see.

Alesis has NEVER been forthright about this card. They, I believe, have intentionally kept away from owing up the the significant problems that card has had in the market they aimed it at.

I believe the failure of this card to live up to it’s hype was one of the main reasons that Alesis is bankrupt right now. I know that I used to be able to get right through to their tech support, but after that card came out, I would be on hold for at least 30 minutes, and have waited as long as 50 minutes to talk to someone who would ask something as stupid as “Do you have our latest driver?”. Okay, it is a legitimate question, but I got tired of it being the FIRST question they would ask when they knew damn well that their driver was only optimized for SCSI drives!!! Why didn’t they just ask straight off if I had SCSI LVD drives? THAT was the real issues with this fucking card!

I tell ya, if they get out from under this bankruptcy, I am suing! I am vivid about their outright lies about the minimum system requirements for their fucked up card! I am pissed that I have spend several hours on the phone waiting for some moron tech guy to ask if I have their latest driver, which was no better then the one before it. And I am pissed that they NEVER offered to make good on their card to me. They COULD have offered a refund on it. Nope, they took the money and ran.

No wonder they are broke. They stayed from what they knew how to make.

Well, at least I have it seemingly working now. I suppose that at some point I would have ended up with SCSI LVD drives anyway, I just didn’t expect it would have been from making their stupid card transfer 8 tracks at once to and from the computer. That is totally ridiculous.

Any Alesis people reading this. Fuck you! I hope you get denied unemployment benefits. Not a one of you were honest enough up front to say what the real deal was with this messed up card.

Yup, a bitter ex-customer of yours.

Ed
 
Yea, I remember your original thread and I had replied to it. When I talked to their tech support people on the phone about mine (at the time I was trying to run it on an AMD K-6) they told me straight up to atake the card back, opened software and all, back to where I got it because they knew it wasn't going to work (with the AMD anyway) and get my money back which I promptly did. I was really looking forward to the release of their hard disc recorder though, not for recording so much (although I thought it would've made a great portable rig) but for the AD-DA converters. I read a post by Roger Nicholes on another forum that made them sound very interesting. I could give a shit about the rest of their product line, some of which was starting to tlook hinky.
 
FYI, RME Hammerfall card can do up to 24-track transfers at once (24xADAT I/O). Cards that are capable of sample accurate sync with ADATs (that I know of) are: RME Hammerfall, Frontier designs Dakota/Montana, Motu2408. The sync works at least with Cubase VST versions that have ASIO2 implemented (3.65 and up?). All these cards have ASIO2 drivers.

Hammerfall costs around $500. I have it and have done 24-tracks-at-once transfers with Cubase 5 VST/32 (PIII700, 384MB ram, IBM 75GXP 30GB ATA/100 EIDE drives. Sample accurate syncing (in time domain) also works perfectly. http://www.rme-audio.de

I disagree on the IDE CPU overhead issue. There is a good article on IDE vs. SCSI here:
http://www.prorec.com/prorec/articles.nsf/articles/1A37C1C69674D6D786256950005D2C39

I agree that the Alesis card sucks big time. I know 3 persons who bought it. They all returned it asap.

Regards,
Ora
 
No SCSI No Problems

New to ADAT recording (1 XT), I found an Alesis ADAT EDIT card in box,software, 6' optical cables, 9 pin sync cable & manual (sealed box) at a large music stores yearly blowout for $20(CND). It only works with WIN98. I took my secondary computer that was running XP,(500MHZ HP, 196RAM, 14GIG Hardrive) formatted to dual boot. 98 on one half and XP (for Cubase SX and networking capabilities) on the other side. I have had no problems transferring 8 tracks at a time using the ADAT CONNECT. ADAT EDIT sucks. I networked that computer to my main one which also runs SX and I can just pick my tracks up from the WIN98 side. No problems at all and cheap. Did I just get lucky??? :rolleyes:
 
I have a ADAT EDIT card, that runs perfectly in a PIII 600Mhz 64Mb RAM PC. 14Gb 5400rpm drive. Win 98.

I don't understand why you need to dish out $1000 to make it work? Seems pointless to me.

Oh, and all cards that have adat i/o and adat sync can transfer the tracks at samplerate accuracy, one by one, or up to maximum number of tracks equal to i/o of the card, not just the adat edit.

But I don't use that anymore. I use my Alesis HD24, which can transfer through a simple network cable.
 
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