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I sent him some suggestions to try. Waiting to hear back. That's the trouble with remotely setting up people :/

This model does not have USB output controls. My x1204 doesn't even have one. Would I be better served to set him up with a stereo 1/4" to 3.5mm cable to his line in port rather than USB?

Yes, the .6 would be an attenuator. Oddly enough, I've actually gotten worse results in my tests here with it at 100. And he is just really soft spoken. He is not talking into the wrong end. I have run into people before who have done that. I will call them stupid because I sent them pictures...

Try this link WeTransfer

If push comes to shove I can always notch filter out the buzz. Its just vocals and I'm pretty sure he is getting broadcast on an AM station but I still want as clean as possible. I'm not as concerned with that as I am the overall noise in the signal. Would I do better to have him raise the gain...

I recently helped someone set up some recording equipment remotely. They are in a different state so I cannot actually play around and maximize their settings. They are using a Behringer Q1202USB mixer which is hooked up to his PC with the USB cable. He has 3 Behringer C1 mics. His signal is...