WTF! Firebox problem

N

necrosensual

New member
Last week I bought the Presonus Firebox, Behringer truth monitors, and a 3 port PCMCIA firewire card for my laptop (Compaq Presario R3200 -AthlonXP 3000 797Mhz, 512MB RAM, WinXP home, SP2, newest drivers and updates for everything).
After some experimenting I got the Firebox to work with FL Studio without glitches, but Windows Media Player glitches a lot. Glitches happen when I open new windows, click the mouse, or random times.
Because my CPU isn't quite the recommended speed for the Firebox, I set the latency to the highest, and the CPU to Low.
Sadly my Audigy 2NX worked better :(
So I think it could be one or a combination of these things:
not enough CPU (please tell me its not)
not enough RAM (not too expensive, should upgrade anyway)
PCMCIA card is slowing everything down (possibly)
defective Firewire cable.

Everything is brand new except for the laptop. And yes I've read my manuals.
Any ideas?
 
uh...thanks for not helping at all.

I got it fixed.
I got this email from Jason @ Presonus:
"Few optimization settings I can suggest.
1. Right click on your FirePod/Box icon in your system tray just to the left of
the time. Set the CPU setting to HIGH. If HIGH setting does not work, try LOW.

2. Right click on your My Computer icon and select Properties. click the
Advanced tab, click the Settings button under Performance, click Advanced tab, then set to Background Services under Processor Scheduling.

3. If you have Service Pack 2 installed: Click Start menu, Control Panel,
Windows FireWall, click the Advanced tab and 'uncheck' the 1394 Connection
and click OK.

4. click Start menu, Control Panel, double click into Power Options and set
the Power Scheme to Always On and set the other stuff to NEVER, click APPLY, then click Hibernate tab and 'uncheck' hibernate, then click APPLY and OK.

5. click Start menu, Control Panel and double click into Network Connections,
if you have a Wireless Network Connection, right click and 'disable' this while you are running the FirePod/Box.

6. Within Cubase, click Devices menu, select Device Setup, and select VST
MULTITRACK. There you have "number of disk buffers", set this to 10 and
click APPLY. Also make sure you are set to the Presonus ASIO FirePod/Box
drivers. You may also want to increase any related settings within other recording softwares.

7. Lastly, right click on My Computer icon, select Properties, click Hardware
tab, click Device Manager button. In here, extend the IDE ATA/ATAPI
Controllers, double click on the Primary and Secondary IDE Channels, click
Advanced Settings. Here you will see Device 0 and Device 1, you'll see
"Transfer Mode" (which is usually set to DMA if available) and you will see
"Current Transfer Mode". Current Transfer needs to be set to UDMA(Ultra
DMA) mode. If either Device on the Primary or Secondary Channels are set to
PIO mode, this could be your problem. PIO mode is a older legacy and slower
transfer mode for older HD's. If either are set to PIO mode, you can change
this by either entering BIOS and setting the IDE Controllers to 'Auto' and
as long as the 'Transfer Mode" is set to DMA if available, the Current
Transfer Mode should change. If not, in the Device Manager, as long as the
"Transfer Mode" is set to DMA if available, you can right click on the
Primary/Secondary IDE Channel listed and 'uninstall' it. Once 'uninstalled', reboot your computer and it will refresh."

What fixed it for me was #7, uninstalling the IDE controllers and restarting. I think these tips would be helpful to anyone using a firewire interface.
 
Jason at Presonus

yes he was a great help to me as well, I was having a problem with my laptop and he suggested a number of things, and now it works great...

Cheers glad to hear you got it going.
 
A post titled 'uh...thanks for not helping at all.' is not going to win you many friends around here. I have a Firebox that I use but not with my laptop. Your problem was quite specific and you should keep your complaints about slow response time between you and your delete key until you're better established.
 
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