Basically on something like that you can send it to them and have it fixed or you can throw it away. It's under parts warranty ....... you're not gonna be able to fix this yourself and you're gonna have to pay someone to do it ......... may as well be the guys that can definitely fix it. They'll probably just change out the drive.
My response was accurate ....... you want to be a tight ass who overreacts to something go right ahead.
perhaps I should have said:
jdr4170 WHAT A DUMB ASS QUESTION! WHY BOTHER?