Hi everyone,
I'm wanting to share my experiences with audio glitching on an audio interface connected to an X99 (Intel, Windows) motherboard. This is blowing my mind because the vendor claims this is an X99 issue (not an issue they can impact) and impacts all brands of multi-channel recording, and yet my google searches turn up very little in the way of people having the same problem.
For those who don't know, the X99 is considered to be Intel's current generation chipset for high performance PCs. X99 has been around for 2.5 years. It controls all IO on the motherboard, including USB and PCI. But it appears I the first to post about this multi-channel audio glitching issue, in any forum! How is that possible?
Details:
I have a new MSI X99A SLI PLUS motherboard (Intel chipset, Windows 10 OS) and recently added a MOTU UltraLite Mk4 multi-channel sound interface. This forum would know these USB 2 devices are designed to record and playback multiple discrete audio streams simultaneously.
Playback from the X99 chipset motherboard through the UltraLite 4 makes glitching noises and stutters/drops out. Sometimes it stops altogether (ceases all audio input and output), especially when starting to record. The more I move the mouse, the worse the glitching it gets. I've tried different mice (wired, wireless, hightech, lowtech), different USB ports, USB 2 ports, USB 3, USB 3.1. I've also added a PCI-e USB 3 card. USB 2 exhibits the most problems, but the other options also have fairly significant problems.
I have confirmed the audio interface works properly on a previous generation motherboard.
I have updated the device firmware, device driver, chipset drivers and BIOS to latest versions. I also flushed the motherboard's CMOS memory (jumper on the Mobo).
The vendor (MOTU) claims this is a known issue caused by the X99 chipset and there is no solution, even though the UltraLite Mk4 came out mid 2016 and the X99 has been around since mid 2014. Further, they imply this will impact all their older gear as well. They claim that nothing can be done, and that the X99 and Windows is incompatible with true multi-channel audio. They have also stated that other vendors will have the same issue. I have no reason to disbelieve their statements to me.
What is blowing my mind is the X99 chipset has been out for 2.5 years and I can find almost no references to this issue with professional multi-channel sound.
Hoping someone can come up with some bright ideas on how to handle this, besides buying an old PC. I need the speed of the current one. Or at least, we can make somewhere to start sharing information we find.
Kind regards,
Entilza.
I'm wanting to share my experiences with audio glitching on an audio interface connected to an X99 (Intel, Windows) motherboard. This is blowing my mind because the vendor claims this is an X99 issue (not an issue they can impact) and impacts all brands of multi-channel recording, and yet my google searches turn up very little in the way of people having the same problem.
For those who don't know, the X99 is considered to be Intel's current generation chipset for high performance PCs. X99 has been around for 2.5 years. It controls all IO on the motherboard, including USB and PCI. But it appears I the first to post about this multi-channel audio glitching issue, in any forum! How is that possible?
Details:
I have a new MSI X99A SLI PLUS motherboard (Intel chipset, Windows 10 OS) and recently added a MOTU UltraLite Mk4 multi-channel sound interface. This forum would know these USB 2 devices are designed to record and playback multiple discrete audio streams simultaneously.
Playback from the X99 chipset motherboard through the UltraLite 4 makes glitching noises and stutters/drops out. Sometimes it stops altogether (ceases all audio input and output), especially when starting to record. The more I move the mouse, the worse the glitching it gets. I've tried different mice (wired, wireless, hightech, lowtech), different USB ports, USB 2 ports, USB 3, USB 3.1. I've also added a PCI-e USB 3 card. USB 2 exhibits the most problems, but the other options also have fairly significant problems.
I have confirmed the audio interface works properly on a previous generation motherboard.
I have updated the device firmware, device driver, chipset drivers and BIOS to latest versions. I also flushed the motherboard's CMOS memory (jumper on the Mobo).
The vendor (MOTU) claims this is a known issue caused by the X99 chipset and there is no solution, even though the UltraLite Mk4 came out mid 2016 and the X99 has been around since mid 2014. Further, they imply this will impact all their older gear as well. They claim that nothing can be done, and that the X99 and Windows is incompatible with true multi-channel audio. They have also stated that other vendors will have the same issue. I have no reason to disbelieve their statements to me.
What is blowing my mind is the X99 chipset has been out for 2.5 years and I can find almost no references to this issue with professional multi-channel sound.
Hoping someone can come up with some bright ideas on how to handle this, besides buying an old PC. I need the speed of the current one. Or at least, we can make somewhere to start sharing information we find.
Kind regards,
Entilza.
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