When you record, you have to select a wordsize that will be used to encode/digitize the analog signal. The greater the number of bits and the larger the samnpling rate, the greater the potential sound quality.
This has to be established/set BEFORE recording so that the A/D converters know how to digitize the signal.
If you've accidently set it to record at 8-bit, you'll be compromising a significant amount of sound quality. But let's say you do set it at 8-bit and don't realize it. And afterwards, you save the file as 16-bit.... well you don't magically gain 8-bits that were never there to begin with - the system can't create sound quality for you, but you're telling it to store an 8-bit audio signal into a 16-bit file. The DAW will do it, but the "new" 8-bits will all contain zero (ie, no signal)... the original 8-bit will be there (the high-order byte of the 16-bit word), but you certainl;y won't really have a 16-bit audio file -- simply an 8-bit digitization that's calling itself 16-bit.
I'm not saying this is definitely what happened, but I'm speculating based on the symptoms you describe. (And your question following your post seem to indicate a lack of understanding of digtial encoding.... making this scenario a definite possiblity as to the nature of your problem!)