(I think this is the correct forum if not is is possible for a mod to move the post? )
Hi I just recieved a Focusrite Saffire Pro 14 but no matter what I do the mixer software does not detect it. Seems it never gets a firewire connection as the FW light never comes on. The power light and the LKD both some on.
Facts.....
1. Running windows 7 64 bit.
2. Firewire connection is the one from the mother board a asus p6t deluxe v2. It has a VIA chipset for firewire. I have connected both to the mother board directly and to the connection on the front.
3. No other firewire devices are hooked up.
4. The latest mixer software from Focusrite's website is installed.
5. I have tried uninstalling and reinstalling the software being very careful to do each step as they recommend incase I missed something the first time.
6. The Saffire Pro 14 is running only on Firewire power at the moment. The power adapter was not shipped with it the first time.
7. I am using a brand new firewire cable. I have also tried another firewire cable just to make sure.
8. I see no problems in device manager.
9. The firewire windows driver is up to date. I also tried the legacy driver just to see if it would work.
Any ideas on what else to try?
Thanks!
Hi I just recieved a Focusrite Saffire Pro 14 but no matter what I do the mixer software does not detect it. Seems it never gets a firewire connection as the FW light never comes on. The power light and the LKD both some on.
Facts.....
1. Running windows 7 64 bit.
2. Firewire connection is the one from the mother board a asus p6t deluxe v2. It has a VIA chipset for firewire. I have connected both to the mother board directly and to the connection on the front.
3. No other firewire devices are hooked up.
4. The latest mixer software from Focusrite's website is installed.
5. I have tried uninstalling and reinstalling the software being very careful to do each step as they recommend incase I missed something the first time.
6. The Saffire Pro 14 is running only on Firewire power at the moment. The power adapter was not shipped with it the first time.
7. I am using a brand new firewire cable. I have also tried another firewire cable just to make sure.
8. I see no problems in device manager.
9. The firewire windows driver is up to date. I also tried the legacy driver just to see if it would work.
Any ideas on what else to try?
Thanks!