I recently bought a Yairi DY50n with a hard case on evilbay for 380 bones plus 25 shipping.
The seller describes the condition of the guitar like this: "This guitar is pre-owned and is in sweet sweet condition the neck is straight and all of the parts are present and accounted for. There are some very light surface lines (not so much scratches) on the front and even fewer on the back. None of the marks are deep or scratch through the wood we have tried to show them in the photographs some are not visible unless the light is right (or wrong) to see them."
I received the guitar in a timely matter, however, the condition is not the same as described. There are scratches and dents that aren't just "surface lines", and are not what I would consider "light". Some of the scratches go through the finish and expose the wood, contrary to his item description.
The guitar sounds great, the neck seems straight, and the action is OK (could come down a little).
I feel like the I got a good price on a well made guitar, but it really sucks when sellers don't accurately describe the item. I've requested a refund, but I don't have very much faith in the whole ebay claims process. It seems very biased towards sellers to me. The seller hasn't left me feedback yet, although I paid within 30 minutes of the auction closing, which I think is crap. I feel like he is holding my feedback hostage, just waiting to retaliate should I give him a negative.
What would you guys do? I was considering just reselling the guitar if he doesn't cooperate. I feel like I could recoup most of my cash. Has anyone had any experience with the ebay claims process? Doesn't seem like its worth the headache, but maybe I'm wrong.
The seller describes the condition of the guitar like this: "This guitar is pre-owned and is in sweet sweet condition the neck is straight and all of the parts are present and accounted for. There are some very light surface lines (not so much scratches) on the front and even fewer on the back. None of the marks are deep or scratch through the wood we have tried to show them in the photographs some are not visible unless the light is right (or wrong) to see them."
I received the guitar in a timely matter, however, the condition is not the same as described. There are scratches and dents that aren't just "surface lines", and are not what I would consider "light". Some of the scratches go through the finish and expose the wood, contrary to his item description.
The guitar sounds great, the neck seems straight, and the action is OK (could come down a little).
I feel like the I got a good price on a well made guitar, but it really sucks when sellers don't accurately describe the item. I've requested a refund, but I don't have very much faith in the whole ebay claims process. It seems very biased towards sellers to me. The seller hasn't left me feedback yet, although I paid within 30 minutes of the auction closing, which I think is crap. I feel like he is holding my feedback hostage, just waiting to retaliate should I give him a negative.
What would you guys do? I was considering just reselling the guitar if he doesn't cooperate. I feel like I could recoup most of my cash. Has anyone had any experience with the ebay claims process? Doesn't seem like its worth the headache, but maybe I'm wrong.
