Hi,
I am having some issues with audio recording that seems to be caused by high DPC latency issues. I record music with a mixer that I is plugged into my laptop through usb. On the record I can hear crackling sounds. I have searched for solutions on many forums and communities but have not yet found a solution. Based on what I found there, it apparently has something to do with high latency and maybe a bug in an earlier windows update. I have tried all "standard procedures" that are described there, like maximizing power, disabling power throttling, turning off the WIFI etc.. Furthermore, all drivers, the BIOS, and Windows are updated. The thing is, the mixer is brand new so I also do not know when this "behaviour started", since I just bought the mixer. I know it's not the mixer, since it is brand new and the correct and latest drivers and firmware are downloaded.
Another solution I found in communities is the Windows 10 cumulative update KB4505903. I found the update but unfortunately when I tried to install the update, I get an error saying the update can not be downloaded on my computer.
I am using a laptop with the following specs:
Lenovo 330S-14IKB Laptop (ideapad) - Type 81F4
Processor: 1x Intel Core i5-8250U Processor(Core i5-8250U)
Memory: 1x 4GB DDR4 2400
Operating System: Windows 10 Home 64(EN:English,FR:French,DE:German,NL:Netherlands Dutch)
Hard Drive: 1x 128GB PCIe
Wireless Network: 1x
Ports: 1x Combo Audio Jack
Camera: 1x Slim HD camera
Graphics: 1x Intel UHD 620
I also ran a scan by LatencyMon for multiple times and it appears that the high latency is caused by ndis.sys and ACPI.sys. I am desperately looking for a solution since my new DJ-setup is useless if I can not properly record mixes. I bought it a week ago so I only have e few days left to decide if I have to return it, but I really do not want to be forced to return it due to issues with my laptop.. If any of you have any suggestions how to solve this, please let me know. Any help is appreciated.
Thanks in advance
I am having some issues with audio recording that seems to be caused by high DPC latency issues. I record music with a mixer that I is plugged into my laptop through usb. On the record I can hear crackling sounds. I have searched for solutions on many forums and communities but have not yet found a solution. Based on what I found there, it apparently has something to do with high latency and maybe a bug in an earlier windows update. I have tried all "standard procedures" that are described there, like maximizing power, disabling power throttling, turning off the WIFI etc.. Furthermore, all drivers, the BIOS, and Windows are updated. The thing is, the mixer is brand new so I also do not know when this "behaviour started", since I just bought the mixer. I know it's not the mixer, since it is brand new and the correct and latest drivers and firmware are downloaded.
Another solution I found in communities is the Windows 10 cumulative update KB4505903. I found the update but unfortunately when I tried to install the update, I get an error saying the update can not be downloaded on my computer.
I am using a laptop with the following specs:
Lenovo 330S-14IKB Laptop (ideapad) - Type 81F4
Processor: 1x Intel Core i5-8250U Processor(Core i5-8250U)
Memory: 1x 4GB DDR4 2400
Operating System: Windows 10 Home 64(EN:English,FR:French,DE:German,NL:Netherlands Dutch)
Hard Drive: 1x 128GB PCIe
Wireless Network: 1x
Ports: 1x Combo Audio Jack
Camera: 1x Slim HD camera
Graphics: 1x Intel UHD 620
I also ran a scan by LatencyMon for multiple times and it appears that the high latency is caused by ndis.sys and ACPI.sys. I am desperately looking for a solution since my new DJ-setup is useless if I can not properly record mixes. I bought it a week ago so I only have e few days left to decide if I have to return it, but I really do not want to be forced to return it due to issues with my laptop.. If any of you have any suggestions how to solve this, please let me know. Any help is appreciated.
Thanks in advance