Computer automatically powers off

lurgan liar

Jimmy Page XXVIII
Hey guys i built my computer for recording about 8 months ago and haven't had any problems until recently. It has began to power itself off for no reason. I have run every anti virus software i have and anti spyware programs .

I am beginning to think it may be a hardware problem such as the heatsink or perhaps overheating? Can any one offer me any advice or opinions?

Thanks :confused:

I have a big job coming up soon with a 2 piece acoustic band and don't want my PC to be causing any problems during the recording sessions.
 
Chances are its hardware related, and if thats the case chances are its your power supply.

give us more info, when does it happen? at idle or when your running certain cpu or memory intensive progs? does your cpu fan start to speed up and freak out before it happens? Does it freeze up first before rebooting or just automatically reboots?

if it reboots at idle then its your PSU
if it reboots during intensive program usage then its bad memory then cpu then hdd's in that order.
if it freezes up beforehand it might just be windblows or a bad hdd.
 
How hot is it getting? Check the setting in the bios to see what temp has to be reached before the computer shuts itself off. It should be set at about 60C.
 
Unless your insides' of your computer is CAKED with dust, and no fans are spinning, then I don't think it's a heating problem. LIke bewildered said, sometimes that's what it is. However, I, myself, believe it's a windows system error, something through either your VM, or windows dll files, are causing restarts, IF your trying to run something particular. If it's just out of no where, and your idle, MOst likely it's hardware, and check what bewildered said. Window's own addressing system, and the way windows saves files, might have become corupted, during something that you have done previously that didnt' go through, such as a freeze, while it's saving something, and you stopped it from saving, or rebooted your system when you wasn't aware that something was being written to the hard drive. Usually a reinstallation of windows could be your best bet. IF your HD's contain bad sectors, that can cause freezes, and restarts as well. Running a deep scandisk can usually isolate those sectors for non-use. IF you tried to overclock, or whatever, it's probably your memory being bad. IF you don't have a sufficent amount of memory, and you run your system HARD for even a minute, and run out of resources, your system can restart. There's numerous things that it COULD be, but troubleshooting, and eliminating the non-possibilities would be your best bet. Start with checking for overheating (by softwares and then open your case). Take out any extra cards you have, like modem's, sound cards, blah blah blah, and if you have 2 sticks of memory in there, take one out, and run 1 hard drive (your main one), and play around it, and see if it restarts on you. If it does, change memory sticks (if you had 2), if you didnt' have 2, run safemode, and see if it'll restart on you then. If it doesn't, than it's software issue itself (even if it sometimes does, than it still can be software issue).
 
To find out if its a software or hardware problem, check under system properties/advanced/startup and recovery and make sure that "automatically reboot" is NOT checked, if it is a software problem it will give you a BSOD with the error code that you can look up. If it does it without blue screening, then it very well may be a hardware problem or a thermal.

You should also look at your system log which is accessed under the computer management console (right click "My computer"/Manage). Under event viewer, look under system and look at any errors right before it tanked (take note of the time when it shuts down)

For a thermal issue, go here and download speedfan. Run it, go to info, at the bottom there is a button for "get config", click that and it will take you to the website where you should be able to find the make and model of your mother board, follow the instructions to install your profile and restart the program. If you do it right, you will now be able to see all the SMBUS sensors and their temperatures if your are reading anything over 60 C (depending on the processor you are running) chances are that your getting a thermal shutdown because the temp of the CPU is crossing a threshold set in the bios. This can also happen if your bios is detecting a "fan fail" on any fans (CPU or northbridge).

If you cant figure it out in windows, then go through your bios settings and look at the thermal stuff there.
 
you could always try restoring it to a last known good configeration before this problem started to happen(last time i reinstalled xp and all my software i did a norton ghost) so if i get any problems like this i would first take it back to that configeration and take it from there,only takes about 10 mins and rules out any software isusses.

do you have a surge protector before the power supply ?

i little more info on when it does it might help us to norrow it down abit more
 
Hey

Basically i could be surfing the internet then decide to play a song on windows media player and for no reason its automatically just switches off. It doesn't happen all the time. But it has been happening more and more oftne. This has only started in the last week or two.

My specs are :

P4 3.0 Ghz with HT
ASUS PS5800-VM mother board
1 Gb Ram
1 Maxtor Diamond 250 Gb Hdd where i keep my systemfiles and any movies and stuff like that
1 Samsung 80 Gb HDD for Audio only

I also have a Firewire PCI card installed
And i have a Case fan running

There are 2 other fans on the case which i didn't connect as I wasn't 100% sure how to. I'm sure it wouldn't be too difficult to figure out.

A few of the times that i have restarted my computer after these power offs a screen has appeared saying Overclocking Failure! ..... with 2 options

1 to enter setup

2 to continue with default values ...

I don't understand this as i have never tried to overclock as I don't know how to.

I used to be able to run loads of programs without this happening before.... Any more ideas?

:confused:
 
Love & Light said:
Quit looking at porn Mo!

Very funny Steve. You spying on me or what haha? Can't make band practice tonight myself going to work soon. Bloody PC is startin to do my head in...
 
Well, you may get it fixed for our new EP after Christmas!!!

Incidentally, my laptop has done that on me a couple of times. Just shut down for no reason. Weird.
 
If it's happening more and more frequently, than that's a sign of hardware going out. Check your memory & cpu. Any bad card in your system can cause it to happen.
 
If you haven"t opened up your PC in the Last 8 months and cleaned it out it could very well be clogged with dust which would cause overheating especially if you are running a Prescot P-4 CPU.....


My moms PC will overheat after about 6 months of dust collecting and when it overheats it simply shuts down as her pc is Running a Prescot Core CPU which are very Hot CPU"s.....

Just something to look into....
 
Minion said:
If you haven"t opened up your PC in the Last 8 months and cleaned it out it could very well be clogged with dust which would cause overheating especially if you are running a Prescot P-4 CPU.....


My moms PC will overheat after about 6 months of dust collecting and when it overheats it simply shuts down as her pc is Running a Prescot Core CPU which are very Hot CPU"s.....

Just something to look into....

I agree with this. I got lazy last year and didn't clean out my box. About 2 months ago, I started getting shut-off's like described. Sure enough, I opened up my box, and there was dust EVERYWHERE in it. Cleaned it out really good and it hasn't happened since.
 
Lurgan, try everything that is mentioned above first. Heat, and dirt are probably tour biggest problems. Even try leaving the case open so it runs cooler, just to try. If that doesn't do it, try this....http://www.memtest86.com/

I had trouble with some new memory I purchased, and teh problem was similar. The pc ran fine, then all of a sudden it just quit. Running the memory test, it wouldn't finish. The memory was not even bad, but the power requirements seemed to tax my MB, and make it try and reboot, or just shut down.
 
when it comes to diagnostic programs, your options are very limited:

HDD diagnostic - active smart
RAM diagnostic - memtest86+
PSU diagnostic - you need a voltometer
periphial diagnostic - if it works it works. from my experience, booting up with a burned card causes the bios to freeze.

if your lucky you can get a cpu diagnostic program to work, but its uncommon. the only real way your going to know if theres a heat problem with your cpu is if your fan starts spinning really fast and loud(not all cpu fans do this). keep in mind most computer components only last 4-6 years at most.

chances are windows is stale. it doesnt take a whole lot to cause windows to malfunction. have you ever messed with your bios settings? if so, consider reverting them back to default.

edit: one more important note, if your using ide harddrives, the ide cables break very very easily and can cause massive slowdowns and crashes. Ive gone through reloads of windows only to find that it was a busted ide cable. A cable should be like new or else if it fail.
 
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As usual, lots of thing can cause glitches in computers, but here's my $.02

Usually when I see stuff like that the first thing I check out is the memory, assuming there's no obvious obstructions to cooling fans or virus/spyware. While mem test is a good app to test just memory, a program like prime95 torture tests the mem/CPU/mainboard. I've seen scenarios where memtest86 will pass but prime95 will still fail, with the memory turning out to be the prob.

Anyway, Prime95 for at least an hour. If it fails, the easiest thing to try is lowering the mem speed in the bios. Say it's 200 MHz. Set it to 166. If it passes for an hour, then you can go back and see if you can run 200 MHz with slightly retarded memory timings. (like CL3 instead of CL2.5 ect) You can also play with the mem voltage if your board has the option. Should be completely safe up to 2.8v although you can get away with up to 2.9v.

Other problem areas may be a failing power supply, or even something like a bad contact with the CPU headsink. Cleaning the compound/pad off with solvent and re applying heatsink compound should fix this. If you check this, you have to have the solvent and heatsink compound ahead of time, as you'll ruin the pad or mess up the original compound when you remove the heatsink.
 
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