You think Fed Ex is any better? Nope..guy who works @ UPS worked there too, and he said it's the exact same thing, EXACTLY...and the idiots at Fed Ex..hah, Ok, get this..I recently had something ordered from AMS..they had it out for delivery @ 530am, on a fed ex truck...I wait home all day, to make sure it doesn't get left outside in the snow/cold...and they never showed up..never...I check the website for the 500th time around 8pm, and it says 'receiver not in/business closed'...bull, If they had bothered to try dropping it off, I wouldn't NEED to be in, cuz I havea waiver on file, so they can just leave it at the door...which they didn't do..and if they were there and for some reason couldn't, they'd have left a note..nothing...So the next day, I check outside around 2pm, and there it is, sitting there....
So my $2500 package bounced around a fed ex delivery truck all day, and then again the next day...they are VERY stupid at Fed Ex too, from my experience at least..the only difference in Fed Ex and UPS, is that Fed Ex charges more, ships more volume via Air, and doesn't have a union..so they can fire people/layoff people..
Fed ex claims they're going to be stealing about 15% of business from UPS, probably from ground shipments..but they do everything the same way inside as far as handling packages goes..so who knows..
--Sal