Alesis 64 Bit Drivers - Very Disapointed
Here is an email I sent to Alesis and The respose I recieved from them about 64 bit drivers.
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HI
I was wondering. How is the 64 bit driver is comming for the Multimix 16
Firewire? Or for any of your products old or new? All your old and new
products say "(32 bit only. 64 bit drivers are not yet available)". "yet"
Which leads me to believe they are on thier way? If Alesis is never planning
on supporting 64 bit you need to make this clear on all product details.
Most all your competitors are writing 64 bit drivers. DAW programs like
Cubase are memory hogs and as you already know 64 bit OS supports memory
ranges above 3 gig. Cubase has a 64 bit version of the program that works
great.
Please do a google search on "Alesis Multimix 64 Bit driver". You can read
thousands of your customers complaining about how they need a 64 bit driver.
If you have the funds to develop new products then you have the funds to
develop the 64 bit driver. After all you designed the product. It shouldn't
be that hard. ffado linux reversed engineered a driver for the multimix 16
firewire with no support from Alesis. The driver will be released to the
linux community whithin the next few months. Advanced users can install the
driver from source code and use it now. Check it out.
"http://subversion.ffado.org/timeline" an scroll down to 02/11/09.
If your developing a driver ignore my complaints. If not pease be honest
with me and your customers as not to mislead them into purchasing a product
they believe will will have 64 bit windows support.
I hope you understand my frustration. I have been waiting for over two
years for this driver.
Great product, and at the moment limited driver support.
Thanks
Mike
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Hello Mike,
At this time there are no immediate plans to develop 64 bit drivers. Windows
64 bit is a specialty OS and presents challenges to developers as Microsoft
requires all drivers to be 'signed' by them to work on a 64 bit OS, costing
much with no guarantee they will be approved. It's really important to be
careful when updating a computer's OS. New versions of operating systems
often lead to compatibility issues. If you use any type of third party
computer software or peripherals (which we all do), always make sure that
you verify that the software is compatible with the new operating system
before upgrading.
Really the only advantage of using a 64 bit system is to be able to use more
than 4gb of memory. Multitrack recording programs on a 32 bit OS has a track
record of recording perfectly for years with even 2gb of memory installed.
Plus most recording situations will not need to use that much, unless you
are doing intensive video editing. The best alternative at this time is to
install a 32 bit Windows OS in order to use this product.
Best Regards,
Justin Baro
Technical Support
Numark/Alesis/Akai Pro/Ion Audio
200 Scenic View Drive
Ste.201
Cumberland, RI 02864
401-658-4032
Here is a link to recordingreview.com forums that talks about this topic. You have to register to see the posts.
http://forum.recordingreview.com/f45/alesis-products-don-t-support-64bit-os-s-8453/
Jazzyman