IO26 detected as IO14

theoldmusicman

New member
I just acquired an IO26. Downloaded and installed the latest drivers from Alesis and installed them on my Dell laptop running XP Pro SP3. When I connected the IO26, XP found the device and loaded the drivers. I thought everything was fine until I discovered that only 2 of the 8 channels were working. I opened the Alesis Firewire Control software and discovered that my IO26 unit had been detected as a IO14 instead of an IO26. I emailed Alesis support but haven't heard anything yet. Anyone have any ideas?
 
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