Musictoyz

[Clive Hugh]

Has anyone here dealt with Music Toyz? And if so how were they for service?
Thanks
Clive

 

[SteveK]

I've bought some pickups and pedals from them without any problem.

 

[spoonie g]

I bought a Big Muff from them once and it took 3 weeks to arrive. I also bought a Dimarzio pickup and cancelled the order after it reached the 3-week mark. They have good prices and a huge selection, but their customer service makes me nervous.

 

[Clive Hugh]

Spoonie,
Thats what is concerning me, I ordered and paid via internet for a dunlop wah on Nov.6th, I still haven't seen it. Admittedly it's a long way from USA to Australia but other companies in the USA that I have dealt with are usually 8 -10 days, which is faster than east coast to west coast in Australia.
I have sent a couple of emails and then a phone call, they were looking into it and going to email me back. Still waiting. Bugger!

 

[saturdaysaviour]

i ordered a rio grande pickup from them and it came reall fast, no problems. i've heard though that emailing them is useless and you have to call them.

 

[Clive Hugh]

Saturdaysaviour,
They did reply to my emails, but since the phone call nothing, I will give them till next week and call again. I have also emailed paypal but because it is over 30 days they won't refund but they will log it in their file which could be of some use to someone else in the future.
Apart from the money which was about US$100 incl. freight, the more important thing is that I want the pedal, that pisses me off more.