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Thread: Compatibility issues..

  1. #1
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    Compatibility issues..

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    Hi, trying to find someone who can help because I'm dead in the water. New (used) PC with PT7.4 cs10. Worked on my (old) prior PC but I'm getting HW buffer issues that I can't suss out. I've done all the BIOS and Windows optimizations but no luck, Can someone PLEASE help?

    Here's the Sandra:

    Host Name: precision
    User: 380
    Computer ID: {9040F067-E343-4065-9E15-2FF7F337E558}
    Result ID: {A4AB8E8A-75AE-4B82-ACCA-C2C5984BD966}
    Date: Thursday, December 17, 2015 @ 9:59:56 AM

    < Computer >
    Model: Dell Precision WorkStation 380
    BIOS: Dell A04 10/28/2005
    Total Memory: 3.5GB DIMM DDR2

    < Processors >
    Processor: Intel(R) Pentium(R) D CPU 3.40GHz (3.39GHz,
    2MB L2)
    Socket/Slot: FC µPGA478

    < Chipset >
    Memory Controller: Dell 82955X Memory Controller Hub 4x 200MHz
    (800MHz), 2x 2GB DIMM DDR2 534MHz 128-bit

    < Memory Module(s) >
    Memory Module: Micron 16HTF12864AY-53EF1 1GB DIMM DDR2 PC2-
    4300U DDR2-534 (4-4-4-12 2-16-4-2)
    Memory Module: 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-
    16-4-2)
    Memory Module: Crucial CT12864AA667M8FJ2 1GB DIMM DDR2 PC2-
    5300U DDR2-666 (5-5-5-15 3-20-5-3)
    Memory Module: Crucial CT12864AA800M8FJ2 1GB DIMM DDR2 PC2-
    6400U DDR2-800 (5-6-6-18 3-24-6-3)
    < Video System >
    Monitor/Panel: (Standard monitor types) Default Monitor
    Monitor/Panel: (Standard monitor types) Default Monitor
    Monitor/Panel: ProView LCD 19 wide-inch 926w (1600x1200,
    19.1")
    Monitor/Panel: WDE L1975NW
    (1600x1200, 19.1")
    Video Adapter: NVIDIA Quadro FX 1400 (8PS3.0, 5VS3.0 351MHz,
    128MB DDR 598MHz/1.2GHz 256-bit, PCIe 1.00
    x16)
    Video Adapter: NVIDIA Quadro FX 1400 (8PS3.0, 5VS3.0 351MHz,
    128MB DDR 598MHz/1.2GHz 256-bit, PCIe 1.00
    x16)

    < Storage Devices >
    WDC WD1600JS-75NCB1 (160GB, SA:149GB (C
    WDC WD3200BB-22KEA0 (320.1GB, :298GB (E (F
    Seagate ST1000LM024 HN-M101MB:932GB (G
    TSSTcorp CDDVDW SH-S202N (4.7G:4GB (D

    < Logical Storage Devices >
    Hard Disk (E: 294GB (NTFS) @ WDC WD3200BB-22KEA0 (320.1GB,
    ATA100, 3.5", 7200rpm, 2MB Cache)
    RECOVERY (F: 4GB (FAT32) @ WDC WD3200BB-22KEA0 (320.1GB,
    ATA100, 3.5", 7200rpm, 2MB Cache)
    Hard Disk (C: 149GB (NTFS) @ WDC WD1600JS-75NCB1 (160GB,
    SATA300, 3.5", 7200rpm, 8MB Cache)
    My Disc (D: 4GB (UDF) @ TSSTcorp CDDVDW SH-S202N (4.7GB,
    ATA66, DVD+-RW, CD-RW, 2MB Cache)

    < Peripherals >
    LPC Hub Controller 1: Intel 82801GB/GR (ICH7) LPC Interface
    Controller
    LPC Legacy Controller 1: SMSC SCH5504-NS
    Audio Device: Dell 82801G (ICH7) High Definition Audio
    Audio Codec: Sigmatel 9200 HD Audio Codec
    Serial Port(s): 2
    Parallel Port(s): 1
    Disk Controller: Dell 82801G (ICH7) Ultra ATA Storage
    Controller
    Disk Controller: Dell 82801GB I/O Controller Hub SATA cc=AHCI
    USB Controller 1: Dell 82801G (ICH7) USB Universal Host
    Controller
    USB Controller 2: Dell 82801G (ICH7) USB Universal Host
    Controller
    USB Controller 3: Dell 82801G (ICH7) USB Universal Host
    Controller
    USB Controller 4: Dell 82801G (ICH7) USB Universal Host
    Controller
    USB Controller 5: Dell 82801G (ICH7) USB 2.0 Enhanced Host
    Controller
    SMBus/i2c Controller 1: Intel ICH SMBus

    < Printers and Faxes >
    Printer: Microsoft XPS Document Writer (600x600,
    Colour)

    < Network Services >
    Network Adapter: Broadcom NetXtreme 57xx Gigabit Controller -
    Packet Scheduler Miniport (Ethernet)

    < Operating System >
    Windows System: Microsoft Windows XP Professional 5.01.2600
    (Service Pack 3)

  2. #2
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    You need to give more information. Listing your computer specs doesn't say a whole lot.

    What's happening?
    What's not happening?
    What do you want to happen?
    What gear are you using? Interface, not guitars.
    When do you have the problem?

  3. #3
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    Did it work properly at any point or is it all new to you?

    If the former, delete all protools databases, preferences and caches.
    ---------- Steenaudio Website ----------

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    Am I seeing the specs correctly that you only have 4G RAM?
    Mike B My new album on CD Baby: Fact and Fiction
    My Bandcamp site: http://mikebirchmusic.bandcamp.com

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    The system and software are about 10 years old.
    4GB is top drawer.
    ---------- Steenaudio Website ----------

  6. #6
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    Video Adapter: NVIDIA Quadro FX 1400
    ^ Video cards can play silly beggars with PC sound systems. I would pull the card and delete all its software and drivers and run on the MOBO's integrated graphics.

    But, XP? Really chap? I know nothing of PT but if your version will work on Win7 I would upgrade to that pronto.

    Dave.

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    With respect, I wouldn't do either of those things.

    Protools is/was finicky for the silliest of reasons but we have no reason to believe there's a fault, let alone a hardware fault, and there's certainly no reason to upgrade OS.
    If anything that's just going to create endless issues.

    The hardware, OS and software all 'match'. Leave it as such.

    Check your hardware buffer size. If it's small (32/64) increase it to something like 256 or 512. That alone will probably solve the problem.
    If not, trash protools preferences and take it from there.
    If I had a £ for every time that fixed issues....seriously......
    ---------- Steenaudio Website ----------

  8. #8
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    Quote Originally Posted by Steenamaroo View Post
    With respect, I wouldn't do either of those things.

    Protools is/was finicky for the silliest of reasons but we have no reason to believe there's a fault, let alone a hardware fault, and there's certainly no reason to upgrade OS.
    If anything that's just going to create endless issues.

    The hardware, OS and software all 'match'. Leave it as such.

    Check your hardware buffer size. If it's small (32/64) increase it to something like 256 or 512. That alone will probably solve the problem.
    If not, trash protools preferences and take it from there.
    If I had a £ for every time that fixed issues....seriously......
    Bloodied AND bowed Mr S! But my comment was based on the fact that OP said he had jumped PCs?

    I shall go back to me thermionics!

    Dave.

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    Oh yeah, I see the BIOS is 2005. Will PT run on 4G RAM? Limited tracks, I guess?
    A 10-year-old Dell that still works? WOW! 3 Dells in this house all shit the bit within 5 years. We don't buy them any more.
    Mike B My new album on CD Baby: Fact and Fiction
    My Bandcamp site: http://mikebirchmusic.bandcamp.com

  10. #10
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    Quote Originally Posted by ecc83 View Post
    Bloodied AND bowed Mr S! But my comment was based on the fact that OP said he had jumped PCs?

    I shall go back to me thermionics!

    Dave.
    Heh...Hope I didn't sound too dismissive.
    It's just that Protools are pretty tight with regard to what versions work on what operating systems, and every major update is paid.

    If all the listed spec is the OPs current setup, he'd be better sticking with it as an OS update would most likely mean needing to buy a new (very expensive) version of PT.
    ---------- Steenaudio Website ----------

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