Something to consider:
UAD makes excellent products and you must pay premium price for them. Many folks happily pay that premium to get the gear and plugins. But what happens if their hardware fails or there is a customer service issue? How eager do you think they will be to keep you as a customer when they know you have invested $$ in their software? Not very eager at all in my experience (and others from what I’ve read). I requested a coupon or voucher when my interface onpletely stopped working after 4 years. After some respectful back and forth, the service rep literally suggested I may be better off using another company. They don’t have to provide top tier customer service because they know they have you and you’ll be back for more. I’m sure their market research bears this out. You’re too invested in their ecosystem to quit them. I’m not saying don’t buy UAD. Just something to consider when deciding how to use your $$.
UAD makes excellent products and you must pay premium price for them. Many folks happily pay that premium to get the gear and plugins. But what happens if their hardware fails or there is a customer service issue? How eager do you think they will be to keep you as a customer when they know you have invested $$ in their software? Not very eager at all in my experience (and others from what I’ve read). I requested a coupon or voucher when my interface onpletely stopped working after 4 years. After some respectful back and forth, the service rep literally suggested I may be better off using another company. They don’t have to provide top tier customer service because they know they have you and you’ll be back for more. I’m sure their market research bears this out. You’re too invested in their ecosystem to quit them. I’m not saying don’t buy UAD. Just something to consider when deciding how to use your $$.