Hi folks,
I've had a hell of a battle getting the new (June 2007) drivers to properly install for my MultiMix 12 Firewire. After many, MANY attempts, along with trying to replace both the PCMCIA card and the cable (neither of which helped), uninstalled Windows Media player and Symantec Antivirus, etc etc, I finally got it to install all the drivers. Had to do it a back-door way. At first it would only install the first driver - Multimix Audio. I went in to Device Manager, right clicked on Multimix Audio and selected Update Driver. This one time it worked, still not sure why.
Once I got the drivers working, I got into CuBase and mucked around until I could see all of the audio tracks. The Alesis instructions for this are totally lame! But the unit does work now, pretty much as advertised.
Alesis Tech Support was helpful at first, but they've been either ignoring me or just too busy to bother writing back for several days now. Of course, "helpful" is all relative. They suggested I upgrade my firewire card, before telling me anything about checking for any possible software problems. Cost me $80 for that dang card!
The one real remaining problem is that neither the Firmware Update Utility nor the Control Panel program will recognize the mixer. It's not the end of the world, but sure would be nice to know I've got the latest firmware in the mixer. This is so goofy - how can everything else work but these two things? Any ideas would be GREATLY appreciated!
(Just found this forum today. Woo Hoo!!)
Joel
IBM ThinkPad T41
1 GB RAM
WinXP SP2
Belkin PCMCIA Firewire
I've had a hell of a battle getting the new (June 2007) drivers to properly install for my MultiMix 12 Firewire. After many, MANY attempts, along with trying to replace both the PCMCIA card and the cable (neither of which helped), uninstalled Windows Media player and Symantec Antivirus, etc etc, I finally got it to install all the drivers. Had to do it a back-door way. At first it would only install the first driver - Multimix Audio. I went in to Device Manager, right clicked on Multimix Audio and selected Update Driver. This one time it worked, still not sure why.
Once I got the drivers working, I got into CuBase and mucked around until I could see all of the audio tracks. The Alesis instructions for this are totally lame! But the unit does work now, pretty much as advertised.
Alesis Tech Support was helpful at first, but they've been either ignoring me or just too busy to bother writing back for several days now. Of course, "helpful" is all relative. They suggested I upgrade my firewire card, before telling me anything about checking for any possible software problems. Cost me $80 for that dang card!
The one real remaining problem is that neither the Firmware Update Utility nor the Control Panel program will recognize the mixer. It's not the end of the world, but sure would be nice to know I've got the latest firmware in the mixer. This is so goofy - how can everything else work but these two things? Any ideas would be GREATLY appreciated!
(Just found this forum today. Woo Hoo!!)
Joel
IBM ThinkPad T41
1 GB RAM
WinXP SP2
Belkin PCMCIA Firewire