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                                10/30 - [video] Demo Roland TD-20SX
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  #1  
Old 04-24-2001
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ruebarb ruebarb is offline
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Well, my ADAT has been in repair at Alesis HQ for 7 weeks, no reply, and the tech line routes to a voice mailbox that is full...I am now bordering on the pissed, and when that happens, I start to boycott.

(I would have gotten it repaired here, but all the guys here told me to send it to Alesis...they weren't being reimbursed enough for their labor compared to out of warranty repair.) -

So this may be my last post on the Alesis Forum...I will probably be dedicating my life to preaching the evils of the ADAT-PCR, Alesis Tech Support, the unstability of ADAT's and the inconvenience of repairing them...

No wonder they have to file for Chapter 11...

all right, so the Studio 32 is an ok cheap board, but doggone it, it's hard to screw up a mixer real bad, right? -

Screw Alesis and their full voice mail mailboxes
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Old 04-24-2001
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Blue Bear Sound Blue Bear Sound is offline
Don't feed the bear......
 
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Oh come on...

Didja try the front desk, explain that you're not getting thru to tech support, and insist on talking to someone in person about the status of your repair???

Bruce
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Old 04-24-2001
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MISTERQCUE MISTERQCUE is offline
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ADAT's RULE!!!!!!
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Old 04-24-2001
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Wallycleaver Wallycleaver is offline
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ADAT's rule
Alesis Sucks!
Tech support? An oxymoron
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Wally Cleaver
All around nice guy
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Old 04-25-2001
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Unhappy no one is home

The reason you can't reach them is because they are not home.
At the moment there is not a receptionist and probably not any personel in the service or tech depts.
But I heard they will be home soon.
Like in the next week or 2.
Good Luck!
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Old 04-30-2001
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Now if the new rumors about Chapter 11 being filed (according to news groups) are true, then we'll be seeing this thing never coming back...bastards...and it'll be everyone's last post

RB
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Old 04-30-2001
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MISTERQCUE MISTERQCUE is offline
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ADAT's WILL ALWAYS RULE!!!
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Old 04-30-2001
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dragonworks dragonworks is offline
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I;m with Mister Q. I am offering 100.00 each for anyone who wants to get rid of their adats.
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Old 05-01-2001
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I might take you up on that...provided I ever get the bastard back from Alesis HQ (hope they don't decide to liquidate it in the sell-off) -

I should have paid $300 to my local guys to just do it around here...I'm a moron.

RB
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