Multimix 37th reinstall!!

[tarzan52s]

I have just reinstalled my Multimix 8 Firewire for the umpteenth time. The manual specifies a shutdown (and startup sequence) which is:Multimix first then computer and reverse for shutdown. As a general rule I don't shut down my computer so why do I lose the Multimix? Sometimes a clock reset will do the trick and other times I am unable to access the control panel.
Any thoughts?

[tarzan52s]

Just received this from Alesis.

Hello,

I would recommend updating to the latest drivers from off our website. Before doing so, the old Multimix drivers would need to be uninstalled from the Windows Control Panel> Add/ Remove programs section. Anything that has the words “Multimix” would need to be uninstalled. After the update, it will not matter what order the Multimix is powered off. Also are you using a 6 to 4 pin firewire cable? If so, these are unstable and can cause dropouts. We just recommend using a 6 pin firewire cable. Also another firewire cable can be tried.





Sincerely,

Justin Baro



Technical Support

Numark || Alesis || Akai Professional || Ion Audio

200 Scenic View Drive

Ste. 201

Cumberland, RI 02864

P: 401.658.5760

F: 401.658.3640

[Crash ©]

Interesting.. They told me the 4 wire cable of the 6 was fine.. The other two wires on the 6 wire are for power on Firewire powered devices...

You're not using a Celeron processor PC are you..???

--
Rob

[tarzan52s]

Pentium 4 2.00Ghz Dell 4700