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Old 12-16-2005
Herr Joachim Herr Joachim is offline
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Nuendo problem - broken dongle?

I had to reinstall windows (cd-rom drive ventured into the unknown and few programs would work) and thus also nuendo a few days ago.
In the installation process the program verifies the serial number, and all seems fine, but when i start the program it says it can't find the protection key.
I didn't have that problem when i first installed it.The dongle is one of those old mammoth serial port ones for nuendo 1.
Does anyone know what to do? I would rate the problem a tiny disaster, so any help is appreciated.

Have a nice weekend.
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Old 12-16-2005
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I once had to use my boss's laptop to record with Nuendo. When I first booted it up, I got a similar message. I shut down, put the dongle in a different USB port, restarted and voila, problem solved.

EDIT - Oops, missed the part about the serial port. Beats me. I'd call Steinberg.
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Old 12-16-2005
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Make sure the serial port is working. Computer meltdowns do funny things that you don't always notice right away.
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Old 12-16-2005
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Thanks for your replies.
I don't have a printer, so i'm not sure how to test it. At least it worked the day before the re-installation.
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Old 12-16-2005
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Look in the control panel. Make sure there isn't a ! next to the printer port.
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Old 12-16-2005
Herr Joachim Herr Joachim is offline
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Thanks, i'll see when i get home. It wouldn't be surprising. There were a few !'s before i installed windows.
Analog, sweet analog will solve the trouble some day in the not so distant future.
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Old 12-16-2005
Herr Joachim Herr Joachim is offline
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Thanks, that's nice to know if the dongle and not the port is caput. All worked fine three days ago.
Perhaps a dumb question, but is the code verified from the cd or the dongle during installation?
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