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Old 08-23-2004
Bas van Dijk Bas van Dijk is offline
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Audio error.. again, I know

Hi All,
I'm new to this forum. I did check the archives and found lots of similar question but I feel I have tried everything that was suggested there. Am I missing something? Thanks for reading.

I have a Dell Inspiron laptop with Sonar 2, and I bougth a Terratec Phase 26USB.
Now the problem is that Sonar gives an error saying that the device does not accept the currrent format or is in use.
I have confirmed that:
1) It's on 16 bits
2) there are no other apps running

If I ignore the message I can run the wave profiler, and it says that everything is fine...??
I've tried switching off the on board soundcard in Sonar, but also in Windows: same problem.

It DOES work if I say 'use MME even if WDM is available', no problem there, but hey, I bought this soundcard to get rid of the MME latency.. The terratec is WDM compatible. I've downloaded the latest firmware and drivers and reinstalled everything: same problem. All other applications seem to run fine on the Terratec (windows soundrecorder..)

Anybody knows what else to try?

Thanks in advance,
Bas
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Old 08-23-2004
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dachay2tnr dachay2tnr is offline
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Have you tried it with ASIO drivers?

I did a quick scan of the product specs. I can't find for sure that it has WDM drivers, but the product specs do specify it has ASIO drivers. Should pretty much get you to the same place latency-wise.


EDIT: I went the the Terratec web site, and the driver file does indicate both WDM and ASIO. I would still give it a try with ASIO and see what happens.
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Old 08-23-2004
Bas van Dijk Bas van Dijk is offline
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thanks

thanks for all the trouble you went to. I'm using Sonar 2.0 so I think it is time for an upgrade.

Cheers, Bas
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Old 08-23-2004
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Sonar 2.2 is a freebie update to 2.0 which adds ASIO compatibility. Grab it.

So said, the universal bus routing of Sonar 3 is bloody marvellous.

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