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The fact that the tension tests work fine suggests that your motors and basic drive circuits are working fine. Your problem is unusual, so I am just speculating. When you load a new reel of tape on the MTR-10, for the first few turns the computer monitors the rotational speed of the supply...

I recently acquired an Otari MTR-10 recorder. I now find that many of the adjustments and calibrations require an extender card PB-76X. Otari does not have these. Does anyone know where I might find one? I have been looking on Ebay and elsewhere. There seem to be a lot of MTR-10/12s...