Compatibility issues..

S

scottyj

New member
Hi, trying to find someone who can help because I'm dead in the water. New (used) PC with PT7.4 cs10. Worked on my (old) prior PC but I'm getting HW buffer issues that I can't suss out. I've done all the BIOS and Windows optimizations but no luck, Can someone PLEASE help?

Here's the Sandra:

Host Name: precision
User: 380
Computer ID: {9040F067-E343-4065-9E15-2FF7F337E558}
Result ID: {A4AB8E8A-75AE-4B82-ACCA-C2C5984BD966}
Date: Thursday, December 17, 2015 @ 9:59:56 AM

< Computer >
Model: Dell Precision WorkStation 380
BIOS: Dell A04 10/28/2005
Total Memory: 3.5GB DIMM DDR2

< Processors >
Processor: Intel(R) Pentium(R) D CPU 3.40GHz (3.39GHz,
2MB L2)
Socket/Slot: FC µPGA478

< Chipset >
Memory Controller: Dell 82955X Memory Controller Hub 4x 200MHz
(800MHz), 2x 2GB DIMM DDR2 534MHz 128-bit

< Memory Module(s) >
Memory Module: Micron 16HTF12864AY-53EF1 1GB DIMM DDR2 PC2-
4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module: 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-
16-4-2)
Memory Module: Crucial CT12864AA667M8FJ2 1GB DIMM DDR2 PC2-
5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module: Crucial CT12864AA800M8FJ2 1GB DIMM DDR2 PC2-
6400U DDR2-800 (5-6-6-18 3-24-6-3)
< Video System >
Monitor/Panel: (Standard monitor types) Default Monitor
Monitor/Panel: (Standard monitor types) Default Monitor
Monitor/Panel: ProView LCD 19 wide-inch 926w (1600x1200,
19.1")
Monitor/Panel: WDE L1975NW
(1600x1200, 19.1")
Video Adapter: NVIDIA Quadro FX 1400 (8PS3.0, 5VS3.0 351MHz,
128MB DDR 598MHz/1.2GHz 256-bit, PCIe 1.00
x16)
Video Adapter: NVIDIA Quadro FX 1400 (8PS3.0, 5VS3.0 351MHz,
128MB DDR 598MHz/1.2GHz 256-bit, PCIe 1.00
x16)

< Storage Devices >
WDC WD1600JS-75NCB1 (160GB, SA:149GB (C:)
WDC WD3200BB-22KEA0 (320.1GB, :298GB (E:) (F:)
Seagate ST1000LM024 HN-M101MB:932GB (G:)
TSSTcorp CDDVDW SH-S202N (4.7G:4GB (D:)

< Logical Storage Devices >
Hard Disk (E:): 294GB (NTFS) @ WDC WD3200BB-22KEA0 (320.1GB,
ATA100, 3.5", 7200rpm, 2MB Cache)
RECOVERY (F:): 4GB (FAT32) @ WDC WD3200BB-22KEA0 (320.1GB,
ATA100, 3.5", 7200rpm, 2MB Cache)
Hard Disk (C:): 149GB (NTFS) @ WDC WD1600JS-75NCB1 (160GB,
SATA300, 3.5", 7200rpm, 8MB Cache)
My Disc (D:): 4GB (UDF) @ TSSTcorp CDDVDW SH-S202N (4.7GB,
ATA66, DVD+-RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: Intel 82801GB/GR (ICH7) LPC Interface
Controller
LPC Legacy Controller 1: SMSC SCH5504-NS
Audio Device: Dell 82801G (ICH7) High Definition Audio
Audio Codec: Sigmatel 9200 HD Audio Codec
Serial Port(s): 2
Parallel Port(s): 1
Disk Controller: Dell 82801G (ICH7) Ultra ATA Storage
Controller
Disk Controller: Dell 82801GB I/O Controller Hub SATA cc=AHCI
USB Controller 1: Dell 82801G (ICH7) USB Universal Host
Controller
USB Controller 2: Dell 82801G (ICH7) USB Universal Host
Controller
USB Controller 3: Dell 82801G (ICH7) USB Universal Host
Controller
USB Controller 4: Dell 82801G (ICH7) USB Universal Host
Controller
USB Controller 5: Dell 82801G (ICH7) USB 2.0 Enhanced Host
Controller
SMBus/i2c Controller 1: Intel ICH SMBus

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)

< Network Services >
Network Adapter: Broadcom NetXtreme 57xx Gigabit Controller -
Packet Scheduler Miniport (Ethernet)

< Operating System >
Windows System: Microsoft Windows XP Professional 5.01.2600
(Service Pack 3)
 
You need to give more information. Listing your computer specs doesn't say a whole lot.

What's happening?
What's not happening?
What do you want to happen?
What gear are you using? Interface, not guitars.
When do you have the problem?
 
Video Adapter: NVIDIA Quadro FX 1400
^ Video cards can play silly beggars with PC sound systems. I would pull the card and delete all its software and drivers and run on the MOBO's integrated graphics.

But, XP? Really chap? I know nothing of PT but if your version will work on Win7 I would upgrade to that pronto.

Dave.
 
With respect, I wouldn't do either of those things.

Protools is/was finicky for the silliest of reasons but we have no reason to believe there's a fault, let alone a hardware fault, and there's certainly no reason to upgrade OS.
If anything that's just going to create endless issues.

The hardware, OS and software all 'match'. Leave it as such.

Check your hardware buffer size. If it's small (32/64) increase it to something like 256 or 512. That alone will probably solve the problem.
If not, trash protools preferences and take it from there.
If I had a £ for every time that fixed issues....seriously......
 
Steenamaroo said:
With respect, I wouldn't do either of those things.

Protools is/was finicky for the silliest of reasons but we have no reason to believe there's a fault, let alone a hardware fault, and there's certainly no reason to upgrade OS.
If anything that's just going to create endless issues.

The hardware, OS and software all 'match'. Leave it as such.

Check your hardware buffer size. If it's small (32/64) increase it to something like 256 or 512. That alone will probably solve the problem.
If not, trash protools preferences and take it from there.
If I had a £ for every time that fixed issues....seriously......
Click to expand...

Bloodied AND bowed Mr S! But my comment was based on the fact that OP said he had jumped PCs?

I shall go back to me thermionics!

Dave.
 
Oh yeah, I see the BIOS is 2005. Will PT run on 4G RAM? Limited tracks, I guess?
A 10-year-old Dell that still works? WOW! 3 Dells in this house all shit the bit within 5 years. We don't buy them any more.
 
ecc83 said:
Bloodied AND bowed Mr S! But my comment was based on the fact that OP said he had jumped PCs?

I shall go back to me thermionics!

Dave.
Click to expand...

Heh...Hope I didn't sound too dismissive.
It's just that Protools are pretty tight with regard to what versions work on what operating systems, and every major update is paid.

If all the listed spec is the OPs current setup, he'd be better sticking with it as an OS update would most likely mean needing to buy a new (very expensive) version of PT.
 
MJB, companies have their good and bad models. Professionally I've worked for several companies that were Dell buyers or resellers, one HP, and one Lenovo. Dell by far has been the better of those three makers in every measure. I say this despite being part of two different Dell motherboard supplier/failure issues a decade apart. Dell stood behind their products and warranty each time. On top of this, business class support is still US based which is a big deal when you're trying to get timely repairs for clients.

So my anecdotal experience runs contrary to yours. But my dataset is probably a few thousand times greater. ;)
 
My previous PC had 4gb and ran great. I'll try getting rid of the NVidia software. But 7.4 is what I run and I have all of my plugins which will not work with anything over 7.4. And it's a very stable version...

Mostly the 9093 error. No matter what HW Buffer is set to.

I'll try to check all of these...thanks for the info, much appreciated!
 
two things I really see wrong.

1. The memory speeds need to all match. mixing memory speeds that don't have the same cas latency can cause extra time to build up that can degrade real time performance.

2. That is a lot of hard drives on one controller. I would stick your project hard drive on a separate controller. I would also move the temp, tmp (both user and system) and the swap file to an 8GB partition that is on a different drive than the main OS drive.

That is what I can see just looking at the hardware specks.

download and run this program: DPC Latency Checker to help figure out what its heartburn is.

I am 70% sure your memory is causing the issue.

btw, the Seagate ST1000LM024 is a 5400 rpm drive and its not really suitable for a project drive. You can download a drive benchmark that you can see if your drive has issues: UserBenchmark - Download Because a failing drive will move data off bad sectors so now that drive has to seek for the sector it moved the data to.
 
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Heeey, XP running here! Don't knock it, lol, and 3 gig Ram. My secret, dedicated and not networked or on net. Runs 100 tracks +, no issues. I'll stick with it. W7 or greater was a misery for my multi-track. AnywayS, continue.
 
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