I grew tired of my Presonus Firepod and old Dell laptop. Back in December I decided to treat myself and bought a new computer (Dell i7 2.1ghz 8gig Ram WIN 7 Home Premium 64bit), and a new Focusrite 18i6 (new laptop didn't have firewire and I really liked the pres on the Focusrite). I was very excited to get it up and running, so after optimizing the new computer for audio, I hooked up the Focusrite and......have had nothing but problems since then.
The Scarlettmix software crashes EVERYTIME I have tried using it. It will work for 2-3 minutes then will say "NO HARDWARE CONNECTED", then my entire system crashes. I tried tracking without the Scarlettmix software and it was running ok for a week or so. Now , when I try to overdub the card will randomly start spitting static, pops, clicks...and it won't play audio from previous recorded tracks (or if it does, it is random).
Tried hooking it up to my old system and the same thing happened. Tried swapping usb cables, same thing happened. Adjusted buffer, same thing.
I use Cubase 5. Other than that and my Focusrite software, there is no other software loaded on the computer. I've been trying to work with Focusrite to fix the issue, but no luck so far. Just wanted to pick your guys brains and see what you thought. I could understand if I was using some weird os, or some crappy computer but this is completly blowing my mind.
In the meantime, I've had to go back to my Firepod on my old system. The pres aren't as nice, but at least I can track and play back audio with it. I really don't wanna put the thing up on ebay but if I can't get it fixed in the next few days I am going to have no choice.
The Scarlettmix software crashes EVERYTIME I have tried using it. It will work for 2-3 minutes then will say "NO HARDWARE CONNECTED", then my entire system crashes. I tried tracking without the Scarlettmix software and it was running ok for a week or so. Now , when I try to overdub the card will randomly start spitting static, pops, clicks...and it won't play audio from previous recorded tracks (or if it does, it is random).
Tried hooking it up to my old system and the same thing happened. Tried swapping usb cables, same thing happened. Adjusted buffer, same thing.
I use Cubase 5. Other than that and my Focusrite software, there is no other software loaded on the computer. I've been trying to work with Focusrite to fix the issue, but no luck so far. Just wanted to pick your guys brains and see what you thought. I could understand if I was using some weird os, or some crappy computer but this is completly blowing my mind.
In the meantime, I've had to go back to my Firepod on my old system. The pres aren't as nice, but at least I can track and play back audio with it. I really don't wanna put the thing up on ebay but if I can't get it fixed in the next few days I am going to have no choice.