6001 6009 error when starting pro tools session

Nonda T

New member
I have recently installed protools 12.3 on a new box. It has a large hard drive and a intel quadcore processor -I Use a scarlett 18i20 interface. When I start a session I get a AAE 6001 error and it wont play. I hear it might be sampling rate matching between the interface and protools - any thoughts!
 
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